A seller that I had ordered photos from exposed my business to over $100,000 in fines after providing me with work that she shot of herself in February and March 2022- THREE MONTHS before I had even contacted her, in June 2022. The first case I opened was closed without comments. The second case, same thing happened. I also reported her to Fiverr Buyer Support and provided EXIF data but no resolution has been reached- Zohan, the shift manager, has left my case open for quite some time now. Now I am out $144.
What is the best course of action that I should pursue? Is there an internal escalations team that I can contact to proceed?
CA06A616-3471-49C8-88A9-C93A265DAA23.pdf 0DC08063-0DDC-42A9-97A7-5FB629072A6A.pdf
