Not sure what BR or TRS is, the rest makes sense. I have probably contacted the wrong people, the thing is though i have absolutely no clue how to do better. I feel like i chose "wisely", the seller had alot of positive reviews, i liked a few of her samples, and when i first contacted her she responded quite well. Before i paid i felt like she knew what i meant, so i felt good about it. The thing is though..i specified in 3 different messages that i valued communication pretty much above all, she basically replied that she understood and respected what i meant. Then the second i had paid she started ignoring me, i asked her about it and she basically asked me to respect that she didnt like to communicate but rather work in peace and that she would contact me when she had a concept ready for revision (or what its called). She did, and granted if i put my will to it she did add the things i said, BUT in a totally different way then i saw in my head. I said i liked that she had added the things i asked for, but that it was totally different style and concept then what i wanted and felt like i paid for, and basically tried to explain that IF she had bothered to discuss with me like i asked her concept would have been different, but if to make what i saw in my head she basically would have to start over, but i offered to find more examples and stuff as it was clear something was lost in translation (im from Norway, she from India or pakistan i think..). She basically just ignored it and asked me to add revision to the concept she had made. I decided (as it felt like a total fail) to just add some changes to her unusable concept to make the best out of it. All in all it was 100% fail and i genuinly feel like i threw £30 out of the window. When we "settled" i just wanted to get things over with to be honest. In the end she did add what i asked in my original message (just obviously in a totally different way and style then i feel like i asked for), She did get the fact that i valued communication, but told me to respect she didnt, and she did send me all the files (which i deleted after i downloaded). SO to sum up, it was fail, and i honestly dont know what else i could have done (apart from not trusting reviews and my gut i mean). As of now i feel like ive tried fiverr and i cant really justify failing again, so plan A right now is either to live without the logo i wanted OR take the time to learn how to do it myself, at least i dont feel like fiverr is for me. Cant really justify trying and failing kind of thing. And i of course havnt taken the time to dispute anything or anything like that. Thanks for all the insight and at least its good to know other peoples thoughts and experiences.
Robert in Norway