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katherinasim

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Everything posted by katherinasim

  1. Does anyone see any changes in your Success Score Stats? In March I have completed 7 orders, 6 of them with 5 star rating (1 autocompleted), 2 of them with the "Fiverr's choice" badge, and still this gig has a score of "6" and strong negative in "client satisfaction" 😅 I have no idea how to improve it
  2. I already talked about it 1 or 2 years ago, they said yes, it doesn't work properly, and still no changes...
  3. Dear Fiverr Team, Can we please fix the bug with the number of orders in the queue? I really need to limit the orders, but with the current bug it's so difficult! This screenshot is for the gig with 1 current order and 1 order with no requirements submitted.
  4. I got the "Fiverr's choice" badge for the gig which has a "6" in Success score" 😆
  5. so it's 14th of March, I don't see any changes, I have also updated the app and it looks exactly as before
  6. I tried this for a new gig. 2 clicks cost me $4.09 😬 no thank you
  7. maybe we make the job the clients order to look like it was quick and easy to do, and now after I explained everything in details she thinks - oh that was not so difficult as I thought, but how is that my fault? and to value my job and expertise as 3 out of 5?
  8. I just don't understand what the #$%& new rating means.... I exceeded the expectations, the quality is 5, but the value is 3. which value? value for who? value for when or why? Did I do anything wrong and what exactly?
  9. but still you are here 😜
  10. @maitasun I have some 4s 3s and 2s and even one "1" for a cancelled order from an insane client, so I accept mine 4.9, but yours is beyond ridiculous!!!!!
  11. 2 days no updates, I have sent you a private message, please check your inbox @Lena 🙏
  12. Mathematically its absolutely logically that 5.0 rating means ALL of your reviews are 5.0, so only new sellers will have 5.0 until the first client who will give them 4.0 rating but 4.98 or 4.96 is closer to 5.0, why would they show it as 4.9?
  13. Can anyone check me? why don't I see that? https://www.fiverr.com/katherinasim
  14. I see my public profile shows 5, but my dashboard 4.9 and I have only 3 values breakdown
  15. 4.9 is the new 5 😬 seriously.......
  16. I have completed many orders since, and got 5 star reviews, not a single thing has changed...
  17. I have the same problem, my main bestselling gig is denied after 3 years of hard work, 357 completed orders and 5 star reviews. the reason "using not original image". But all the images I use are my designs, I have all the proof and all source files. @Lena Could you please help me? If necessary, I can upload a new cover!
  18. Fiverr continues ATTACKING me and KICKING me out the platform. They just deactivated my bestselling gig with 400 completed orders and 5 star rating for using not original image to showcase my work. WTF, I have no other words... I have sent a CS request but I am hopeless at this point
  19. Hello! I am not able to send Custom Subscription Offers, the option simply doesn't appear anymore, does anybody know why?
  20. it will! In some post they said any CS contact related to a specific order influences Conflict free stats
  21. Excellent point! I'm a full time freelancer, but to be honest I have never trusted Fiverr 100%. It's a 3rd party platform, and we don't have any control over our profiles. Tomorrow they can just delete you, and pooff everything is gone, you will never have a chance to recover it especially with those AI bots which reply the support requests. That's why I have other projects and also I keep contact details of my customers just in case. Now I see the situation like a sign to focus on my other project which I believe in, and at some point to make Fiverr not important at all, so they can do whatever Failure score they like
  22. Don't get discouraged. I have completed 8 big orders since the update, got 5 star reviews and buyers contacted me asking if I can help them in other projects, yet my stats dropped. This new Success Failure score is just a BS, they put random ratings for my gigs and random evaluations which don't make any sense regarding order cancellations or communication for example. I really hope they are working on it and it will be fixed until goes live and until it starts influencing our gig impressions and our income
  23. My success score dropped to 5 today as well. I have deleted "2 gigs with negative effect", and successfully completed many orders lately, trying my best. As a result, my score dropped -1 in ALL gigs. Very nice motivation Fiverr. Thank you
  24. All my clients lately choose NOT to leave any review. They send me a message "thank you so much I absolutely love it" and just click complete the order. This never happened before, and it only means the review questionnaire is too complicated. And I don't ask them, better no review than 4.3 🥴
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