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bethanyblack

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  1. I appreciate your advise and I see your point everybody... I will definitely hear you and just deliver the final file and be done with it. Although I should point out we shouldn't normalize working for such dishonest pricks. This customer has dfinitely won a block. We're just freelancers, human independant beings... trying to take bread to the tables as per say.. not big companies/corporations with thousands employers and such. it's not okay, I feel I worked so hard on this clients commision that him refusing to pay just $10 feels as if my work is worthless. really a hit in my short career here.. haha.. a lesson learned, definitely.
  2. Hello. I need some advise from more expert sellers haha.. or anyone that has experience in selling/offering services. I have 2 months selling on fiverr and sort of new to this. 1 week ago, a potential client asked me for a quotation for his work, it was a sort of simple request (fit for my standard gig) and told him it was going to cost $45 a 7 days turnaround time. He agreed. Then I created the custom offer, he purchased and all was good, or so I thought until it was his booking day came and I was about to work on his commission and suddenly I realized... I charged the wrong amount! I put $35 instead of $45.. 🥲 ( the extra $10 was a simple add on for a background)... While I was thinking how to tell him about my mistake, I decided to send him a sketch via the delivery page (I usually do this after telling my customers to not confirm the delivery until the final file is sent, that way when they request revisions it properly counts) and he sadi he loved it said he had no revisions or changes to make but proceeded to request revisions as I asked him. Then before I deliver the final file, I told him about this error and how I apologized for the inconvenience caused and sent him a bill for the missing $10 add on... He went silent on me. He has been online but simply hasn't replied yet. So I'm not sure how to handle this. My order is stalled in revision and he hasn't replied in 2 days. I refuse to deliver the final file until he pays the complete amount he initially agreed on. His file is ready and done ( I send him a low quality preview with the bill in the order chat log)... If I´m buying something and I notice the cashier has put the wrong amount in the point of sale I let him know of this mistake, I make him aware of this, even if the amount is wrong in a convenient amount for me. At least That's what I think it's the correct thing to do in the first place... Any advise how to handle/approach this?
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