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mahfuz07

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Everything posted by mahfuz07

  1. fiverr team decide i have more than one account. but i don't have more than one account. they are unable to prof that i have multiple account. they are always telling i have to wait 90days.. i don't understanding what they will do...! please anyone help me to understand what should i have to do to get back my account? really i don't do such as this activity. is that can be fiverr system fault? please help. thank you.
  2. fiverr giving best priority to buyer. seller are not valueable to fiverr. many buyers are doing such as that type of activity. buyer have power to cancel the order if order is completed. they can request for refund at any time from support. so, seller is not safe here. our hardwork is not valueable to fiverr team. i already face same issue. my $160 has refunded to buyer after order is almost done and delivery was accepted.
  3. may fiverr system can think it's a fake review on your account while buyer write a review. because, fiverr is too much sensitive right now and their filter system taking wrong action. it's result will be "your account beign under reviewed". so, i can suggest you, please don't tell your buyer to go your gig directly. if you are working with your buyer outside of fiverr regularly, please continue it. thank you.
  4. hello everyone, fiverr just disabled my account without any violation. i told them to show me proof that i have more than one account. but they unable to proof it and now they are saying to wait 90days. they already sent my issue to proper department. i'm really confused that fiverr replied i have more than one account. maybe now they will reply me another issue. but i don't break any tos of fiverr 100%.... i don't know what are going to be happen. i just waiting.... anyway, i know there is no power to destroy or restore any account from this forum member. i just remembering all of them that fiverr doing wrong with many account whose are not violated such as me. but not at all. please pray for me all. thank you.
  5. thank you for your reply. i already reply them again. please see the attachment first. now they reaching out with the proper department to help me. i'm very confused, you can check the attachment to understand the conversation both of us.
  6. no... he is not with me in same location. he is from dhaka, bangladesh. and i'm from dinajpur, bangladesh. he using his account from his location with his own device not mine. so i never meet with him or never logged my account to his device. he is from different location. i don't do this type of activity that's are break tos. hope you are understand. thank you
  7. hello @jonbaas, fiverr support telling they can't restore my account. this is the final decision. but i only have one account. but i logged it from my android device, and from my computer. i'm using "grameenphone (skitto) and banglalink" sim internet for mobile data and wifi. it's my 4G router. i don't logged it to another decive that already had a fiverr account. i'm 100% sure it's a wrong that they are telling. maybe their system has bug or issue. i'm very unhappy to fiverr that they are planished sellers without any violations. is there any way to get backy account? please beleive me, i only have this account. i don't have more than one account. please check below conversation of customer support team. is there any chance to get back my account? please help me to re-active my account if you know how i have to provide that i only have one account and never violate fiverr terms of service.
  8. so now what i can do? how i can get back my account? is there any chance to get back my account? or they will permanently disable my account?
  9. i think it's a mistake from fiverr system. actually i don't break their rules. i'm currently thinking what i do that's why fiverr take my account for review! i don't found any activities that is the reason for the violation. can i get back my account? or they will permanently disable?
  10. hi there, i'm a level two seller on fiverr. i was joined at 2018. i already completed lot of jobs. i'm working with multiple category such as android app development, web design & development, logo design, digital marketing, KDP book cover design, 3D modeling, 2D animation, structural building design and etc. yesterday i got an email from fiverr, please check below - Hi mahfuz07, This message is to let you know that our system disabled your Fiverr account for violations of our Terms of Service. As a result, your account is currently under review by our Trust and Safety team. During the period of the review, you will be able to complete your active orders. However, you cannot place or receive new orders and you cannot communicate with users, other than your Buyers/Sellers within an active order. This decision was taken after careful consideration and cannot be undone. Thanks, The Fiverr team please help me, how i can get back my account and what happend!! hope, i was never violate fiverr terms and services. and please let me know how long they will take to re-active or disable my account? thank you.
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