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adaaguilar987

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Everything posted by adaaguilar987

  1. I Wish I Had Found This Forum Earlier A few weeks ago I hired an illustrator from Fiverr to illustrate my first children's book ever. I had many sellers respond but I finally settled for a new seller who claimed to speak English fluently and who would also format my book for KDP. A win-win, right? No. It has been a very bad experience. He cannot follow directions at all and the deadline has come and gone. I believe he doesn't understand English and even with a translator, the messages are lost. When the seller asked me to approve one image, ungrudgingly I did. Although it was not what I had envisioned, it took so long to get this point that I agreed. This approved the WHOLE project which allowed him to get paid without doing the project (I don't know if this was done on purpose as the seller is new also). The seller did continue to try to get the illustrations done but they were all wrong. Sometimes he reverted back to errors which had taken weeks to correct, the same revision requests were submitted numerous times without him being able to make modifications, and he confused the characters in the book, just a mess which wasted time. Later, the seller also claimed that the format was not included in the $15/ page price. Fiverr Support helped a little, they communicated with the seller and gave me a small discount for future projects. They communicated with me a lot but no real support was given. I felt trapped. You have 14 days to submit a complaint after project is completed which I did. Lesson: Spend the $5. on the test illustrations. Try at least three sellers. DO NOT approve anything until the project is completed in full. Experienced sellers will save you a lot of time and aggravation Make sure the seller puts the deadline you want on the order (mine put a later date than agreed upon)
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