dewan_madhurjjo

Most of us freelancers have heard about customer satisfaction. We have enough knowledge about it. Here I am sharing some points of my knowledge with you... As the client is paying for his work it is his right to get proper service & he will make sure of it. It is important for my career as well as my reputation on Fiverr. I should be always try to be humble during conversations. Sometimes my mood may be bitter for any reason like personal or anything. I must not leave any reflection on the conversation with the client of it. I should have read the customer's requirements attentively I might read it 2 or 3 times if needed & just try to understand what his need is. This is could be the mainstream for providing the best service. Sometimes clients may unable to make me understand their needs. But I should not make him regret about this I can give him more options under the circumstances and make him try to select the best he wants. For example, he/she is unable to make me understand any design of anything but he/she can imagine it but can't properly describe it to me so I can send him some demos under his pieces of information & from those demos the client can choose the best he/she wants. This is very helpful for both of us to understand the need. A good relationship with clients is my long-term investment kind of. Because my name or face would be forgotten by the client but the best service I gave him is like the test that you have had any delicious food. I think you understood what I want to express. So, good service is the main goal for building a good relationship. Most importantly clients have vast options for their work so they expect a best service from the seller. And I have to win on this. That's all for today. I have just shared my thoughts on it & I have left few points of my thoughts on it because I want to hear more from you guys I want to know how do you think on this matter and all of your respective opinions. So, let me know your thoughts. And, I apologize for my mistakes. Thanks, Dewan Madhurjjo.