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vovkaslovesnyy

Seller Plus Member
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Everything posted by vovkaslovesnyy

  1. Many buyers are well aware of what they do and just want to save money by using AI-services. One of my customers offered me to switch from translating his martial arts books to proofreading machine translations since it's cheaper for him. Shall I add that these books are then sold on famous platforms for real money? I have a handful of those (mostly from the period in my life when I wasn't able to deliver everything in time). Once I was accused of using too many articles in English. So, as you said, it's always better to evaluate all aspects. I need one too since I had 3 orders cancelled with the following reason:
  2. I always reply with "SPAM" (or SPAAAAAM or even SpAaAaM when I'm annoyed) and block them. However, the amount of it is getting ridiculous. This is just for today:
  3. I have always been amazed by the total absence of official representatives here. If you open Payoneer Community, you will see several Payoneer employees ready to answer all your questions (Actually, you can open a lot of other communities to see exactly the same approach). Moreover, if you post something about Payoneer on one of numerous forums, their representative will appear even there to help. Here, I've only seen "we need your feedback: [ADD TOPIC HERE]" posts with no real interaction.
  4. That's what I am thinking about as well. However, this is a semi-official position of CS and success managers. I was even told the following: "to combat any negative reviews/surveys, we can also ask a buyer to leave a review." When I have issues with my customers, we can discuss everything in the majority of cases. The thing is that for every 10 orders, I have 5-6 public reviews and 1-2 private reviews (so, even one unhappy customer can cause a lot of issues). I suppose that Fiverr knows this and that's why we are so actively recommened to ask for a "honest feedback." And it brings us to the initial idea of your post, to make the entire process simple and user-friendly.
  5. I rarely buy something on Fiverr, but the entire reviewing system is too complicated. I think they need to use the same approach as AirBnb, when both reviews are left at the same time (first you have to leave a private one, and then a public one). As a seller, I have a question for you. Will it make you more mad (annoyed) if your sellers additionally ask you to leave a honest review after delivery? I am asking that because that's what I am being actively recommended right now.
  6. I will only add that according to my SPM, less than 10% of my customers leave private reviews (I won't share numbers, and I don't say that it's a general trend, but I have what I have). At the same time, around 50% of them leave public ones. So, it turns out that even one unhappy customer can ruin your sales. I had two orders from one person, and his unhappiness affected my sales for almost 90 days. And yes, it was a new customer (I mean that we never worked together before), who ordered 200 (100 and 100) words in total. I have a lot of returning customers (50-70% depending on the month), and I understand that they don't want to fill out all those surveys. As I understand, now I have to ask them to do that to stay afloat.
  7. I gave you that recommendation, since it is a standard procedure for temporarily blocked Russian accounts since 2022. There was no single issue, and Fiverr usually helps to fix everything. If you are sure that it wasn't your second account (like, if you had one before 2022 or earlier), you can explain everything in detail at support@fiverr.com. When you contact support, they check your history, and they could find something strange that triggered their system. Otherwise, they will release your funds in 90 days.
  8. This is really important. I started with my night routine. I used to read messages on Fiverr even at night (I live in GMT+3 zone, so all customers from the USA would contact me in the middle of the night). Now, I am strictly offline from 2 AM to 10 AM no matter what it takes. I may lose a few orders, but it really makes me feel better. And I won't get that "Lightning reply" badge, even though I don't really need it. I can't evaluate huge projects within 5 minutes. The same goes for taking a day off. You need to have it at least once in a while. Otherwise, it will be a vicious circle of waking up, working, doing stuff at home, and sleeping. And one thing that really saved me a lot of time was sharply decreasing my online activity (social networks, endless reels, etc.)
  9. When you are not really happy with people around you 😄 video_2023-03-16_12-55-44.mp4
  10. May I ask what exactly do you see on the withdrawal page? Are there no buttons at all or they are greyed out? Update: When I open your profile, it says Russia. If you are not there anymore, you need to log out from your account, log in again (it will update your location). After that, contact customer support, and they will change the country in your profile.
  11. You pay around ~$400 for it every year. So, I don't think that "I am busy for March" thing is acceptable. If you are not satisfied with your manager, kindly ask them to forward your request to the Seller Plus Team Lead. You will be asked about the reasons, and provided with a new manager. I prefer to avoid confrontation, but I had a case, when I was ignored for around a month while having a critical question to be solved. I was assigned to amazing Chiara (true Fiverr magician!), who recently left her position. Chiara (and Chris before that time) really helped to make a lot of positive changes to my profile. Every Zoom session was a source of useful information for me, and every time it resulted in more impressions and orders... And I am not even mentioning their help in my relocation saga... 😁 One thing is important: SPMs are not magicians, but they can give you a lot of useful information and show things to change.
  12. I am not a tax resident in Turkey, so I can't help you with taxes (as I know, you have to create a company and pay taxes 4 times per year), but I can tell that Payoneer transfers TL to Ziraat or İş Bankası personal accounts without any issues. All of them are marked as Visa Global Payments or Sender Ödeme Hizmetleri A.Ş. In addition, you can order their card and use it to withdraw TL, or pay for services and goods (they will cut around 2-5%). If you plan to withdraw TL from Payoneer card directly, use ATMs of ING and Ziraat banks. As of today, the rates are the following: If you withdraw $100 from Fiverr, you will get 1790 TL in cash, or 1845 TL to your account.
  13. 1_EhHrCmpo_yNVrsU9FzJl6g.thumb.png.ee846ba3d07ada4db9bc43814fcb1434.png

    1. maitasun
    2. vovkaslovesnyy

      vovkaslovesnyy

      Good evening, @maitasun!

      What a lovely Ayı 😄

    3. maitasun

      maitasun

      Hope you're staying safe and doing great, Vov! 🤗 We all miss you... 

  14. 🎄

    Caviar Cat.jpg

    1. maitasun
    2. vickiespencer

      vickiespencer

      Is your cat's name Maria by any chance? 🤔

  15. Sure! I haven't noticed it. Exactly! As I can see, the platform is getting many upgrades, so, it may happen as well.
  16. Even though it's not the best solution, it still solves the issue of partial refunds. I am wondering if I will ever see "I accept this order" button. It's available on similar platforms before an order becomes active.
  17. Take a moment and relax for a second ☺️

    Picsart_22-06-29_23-24-06-336.jpg

  18. I would say it's different for every sector. In my case, it was one of the key factors, and I needed to reach the amount of $35-36 before it happened. It gives you access to some really useful tips from a person, who can see almost everything from Fiverr's side. In addition, your manager will be your first contact in case of any unusual situations (they really read what you write). On the program page, one of the features is the following:
  19. I can confirm Tinkoff, Russian Standard, and Citibank (they are selling their bank now, so it's not the best option). I prefer Russian Standard because they process payments faster than TInkoff and they don't ask stupid questions.
  20. One more thing. Check if you have Facebook or Google connected to your Fiverr profile. Even if you change password on Fiverr, someone, who has access to your FB or Gmail, can easily enter Fiverr without a password.
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