I had a canceled order of $131.88 and cancellation my account appeared to be credited with the amount.
I made another order expecting ffiver to use that money but instead payment of $5 was made with my credit card!
Then my credit turned to $0
I wrote to ffiver and my case with closed “solved” without anyone contacting me.
I’ve had to spend another $45 using my Credit Card again!
Kindly advise how I can solve this issue because my case is being closed without any feedback or a response.
thank you.