murloc

No. As I said on my post, why would I need a second account while my only account was performing so well? My account was logged in only from my phone and my laptop, I never even logged in from any other devices, to be extra careful of not being flagged.

Fiver has been a dream platform for me since I started selling my services here in 2015. Since then I have worked with hundreds of clients and in time I also felt as a part of the great journey Fiverr was having. ...Until January 16th... That day, I was having 3 orders running, everything was going great, then suddenly I got an email from Fiverr with the title 'Your account is being reviewed' I was just thundered. The mail didn't have any explanation. Just said the account is disabled for breaking Fiverr's ToS, I can finish the running orders and withdraw the funds. But that's all. I immediately reached out to the customer support and asked what did I do wrong. Then they checked and said, I have been accused of using multiple accounts. Well, that was another thunderbolt on my head. Because I always took extra care so my account is not logged in from any other device than my laptop and my phone. I told the customer support that it's impossible and there must be a mistake. So they went ahead and reached the Trust and Safety team to recheck the issue on behalf of my request. But the response was terrible. They said the decision is final and they will not share any information regarding this. Well that brought me back to the reality and I understood how insignificant is our efforts are to the people who handle such issues. I am a level 2 seller with over 6k+ earning and more than 150+ five star reviews and they just slammed shut the door for me in an instant without even providing any explanation. I told the support team that why I would need a second account where I am getting all I need from this account. Well, in reality they didn't have much to do in this case either, as the Trust and Safety team is not entitled to give any answer to the support team. So they shared the condolences and I appreciated them for at least trying to reach the safety team. I know how little importance this is to the team who handles such cases. They do not care if someone's very livelihood may depend on there decisions and it may literally take someone to the edge based on such a hard step with a false accusation. Moreover, I had buyers who needed my services to grow their businesses and as I provide web development service, some of the buyer will eventually lose their websites for unable to reach me. I really feel sorry for them. Now that my journey here is ended, I just want to say to any authoritative person here who may read this, please value your sellers, they are the pillars which build such enormous structures. Don't just throw some out for crimes which they did not commit. Thank you for reading.

Hello, I have received only two spam messages since beginning. Marked neither as 'Not spam'.

Thanks. I understand that. I have checked, re-checked all my messages. Unread, archived, spam, I have checked them multiple times. There is not a single non replied message in past 6 months. That's why I reached out to Fiverr support.

Hello everyone, I am a level two seller, been here for 6+ years. And up to this time I haven't faced this strange issue. I have maintained a 100% response rate since I started selling on Fiverr. I have never failed to respond to any queries for more than 12 hours maximum. But recently, about a month back, I noticed my response rate was 98%. then in few days it became 95%. Where there is no unanswered queries on my inbox. So I got in touch with the support, and they told me I may have been delaying my response, which I was not. They could not give any solution to this. And now I see yesterday the rate hit 90%. I am really worried about this as I see my gig exposure was hit very badly for this. Have any of you faced similar issue? The support manager told me to wait off 60 days then the unresponsive messages will be reset. But that's a long time to get deranked and we all know how hard it is to get the rank up again. Thank you all