Hi Trade4real. I'm sure the glitch must have been really frustrating.
I managed to get my TRS status a month after hitting all the required metrics. After having a look at your profile, here are some tips:
Get yourself a success manager via the Seller Plus program if you haven't already. My success manager provided me with all the necessary insights into what goes into getting the TRS level, and what I need to change in my gigs.
Completely frankly, the videos and thumbnails are pretty bad. These are crucial in getting the TRS level. I see that your prices are high, invest in getting some professional thumbnails done. Get yourself a microphone, record a good video and hire an editor to get them looking really professional. Even if all that would cost you 500-700$, you will get that money back in no time.
Add different packages for all your gigs, I see that you have just one package to choose from in your gigs. This also makes a difference.
PS. mediocre thumbnails instantly take away your opportunity of becoming TRS. They are one of the key components