khalifacyrusuk
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Posts posted by khalifacyrusuk
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14 minutes ago, sunboatrecords said:
I rarely receive requests for revisions these days.
I have 'Request to Order' on.
I thoroughly discuss the project with the client before ordering. And I also, produce samples to agree on the style, if needed,
However, I do think that the platform should only allow the buyer to request the number of revisions that came with the gig. Any further revisions should be purchased. Remember those old arcade machines? Insert coin to continue!
That's great for you!
However, by providing examples, do you perhaps feel you are effectively doing revision requests.. but just in a different form?
Yes - I agree with you, it would be great if the revision requests were limited to the amount specified in the order!!
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"Buyer has requested new revisions"
It can be a daunting notification to receive. Currently, buyers can continue to select 'request a revision' as many times as they like - regardless of how many revisions are allowed in the order/Gig.
Therefore, buyers can effectively abuse this function, meaning that they can prevent the order from ever being completed - effectively giving them all the power to keep requesting revisions from the seller, until they finally give up and make further changes (often for free). Many buyers know this, and continue to abuse this function to get revisions for free - holding the seller at hostage for their work.
What's your experience with this? Have you experienced it? How do you deal with it?
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I understand this from a buyer point of view, but it effectively holds the seller hostage for their work. Buyers already have the option to just hit 'request a revision' and then enter absolutely no information - which is a loophole which allows the buyer to just continually extend the review time. I think the loophole around revision requests is something that should be addressed first.
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From a selling point of view, revision requests can be frustrating - but, of course, necessary.
My issue is that, I clearly state that all of my Gigs have "1 revision" as standard. The reason being, my product takes a long time to create and a long time to export & upload - making even the smallest changes adds a massive amount of time, often making some of my orders cost-ineffective.
The problem is - buyers can request revisions as many times as they like. What I mean is, a buyer can click 'request revisions', then receive revised work, and then click 'request revisions' again! They can continue to do this an infinite amount of times - creating a loophole which effectively leaves the seller at hostage for their work. It's almost completely pointless setting the amount of revisions you allow for your Gig.
I've been told that the reason for this is that Fiverr effectively can't force the buyer to accept the work and effectively take their money for the product - but there has to be some workaround, sellers need to be protected from being held hostage for their work.
What do you think, have you experienced this (as a buyer or seller)?
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This is a neat idea! Would save a small amount of time but would be a really nice way to easily speed up workflow.
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On 10/19/2022 at 12:17 PM, grayprogrammerz said:
But why I see many reviews like "Canceled order. Sellers failed to deliver on time.". This sentence I seen exactly the same on many orders. So that's why I doubt.
On 10/23/2022 at 5:12 AM, nemesisgd said:Yes, Buyer can cancel the order if the seller failed to deliver the order on time and they have the option to write review
Actually yes, you guys are correct! 😞
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On 9/21/2022 at 2:39 PM, abdullah141 said:
Congratulations. My top rated requirements will be completed before 15 October. Could you please tell me?
What's steps i need to follow to get the top rated badge.
It's really unknown, I can't say for sure. Be active, responsive, get good reviews and be patient. I'm sure Fiverr has a certain amount of people that can be TRS at one time - i guess you just have to wait for there to be an opening in your category!
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On 9/24/2022 at 6:18 PM, alexbrownartist said:
Hello, I have a question, 2 years ago I created my account and I had a selling streak of 2 in less than 2 weeks, but after that I did not have any for several months, I decided to give up and look for other platforms, and after 1 year and I half decided to try again and post gigs again, this time with better material than the one from 2 years ago.
It seems that I can't even get a quote, what am I doing wrong? once my profile says "last sale 2 years ago" does it hurt my chance of sales? how can i sell?
Thank you very much and sorry for my bad English.
Keep at it with Fiverr. I don't operate on any other platforms, but from my friends experience I would say Fiver is easily the best platform once you get going. I know its really frustrating - it took me MONTHS to get my first order. I would say set your price as low as you can manage and get a solid amount of orders (25+) before you think about changing your pricing structure to something more long-term. Get the orders, get good reviews - and build from there.
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On 9/21/2022 at 12:59 PM, grayprogrammerz said:
Congrats for being top rated seller and for giving us golden chance to ask.
I have question about order completion.
Is that possible a buyer cancel order, also get refunded and also can write a review ? Are three conditions can occur at once ?
I don't believe they can write a review. If the buyer gets the order cancelled, they will get a refund - but will not be able to write a review. I am pretty certain this is the case.
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10 hours ago, timir69 said:
So you are doing full-time freelancing? working on Fiverr or do you have any other job?
I'm a chemistry student!! and have been since I started!
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Hey people!
I'm lucky enough to have been a top rated seller for many months now - and I've completed over 600 orders in the last couple of years.
I'd really like to help out any sellers, old or new, with any questions they may have.
Ask away!!
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I totally have this issue - I live in the UK and most of my clients are from the US (around 7 hours difference).
The thing is, it's not really a solvable issue - I just make sure that I reply to every single message I receive when I am awake immediately, even if I just say 'hey mate i'll have a good look at this as soon as i can".
What's your current reply time? As long as you reply to ALL messages, you won't be demoted etc. But clients may be put off by a slow response time.
All in all, there is no real fix. It's really difficult and I empathise with you!
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When I joined Fiverr I created one Gig. I really don't think that having multiple Gigs gives you a significantly higher chance of receiving orders - but there's no real harm in having multiple. Ideally, you want to have a concentrated amount of orders on one Gig so that it does well, rather than diluting your orders between 4 Gigs that equally perform averagely. The reason for this, is that clients are more likely to place an order with a Gig that has had lots of previous orders (with good reviews) - rather than Gigs with less orders. Therefore, splitting your orders between 4 Gigs (assuming the Gigs are in the same category or are similar), is not a good idea.
Personally, I would start with one Gig and really push it. Once your Gig is established, create other Gigs to diversify your portfolio.
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I'm not quite sure, but I think that it's been really successful so they're either rolling it out to level 2s or trialing it randomly - either way it's a positive move as you say!! 🙂
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To be honest, I think it depends on the price of your Gig and how often you get orders.
For example, I might promote my Gig and it costs me $70 a month - but my Gigs cost an average of $150, so I only need to get one order through promoting my Gig for it to be worth it. On the other hand, I've had multiple months were promoting my Gig didn't get me an order (they show you the statistics of how many orders you got through your promoted Gig).
My advice is, set your promoted Gig bid pretty low and give it a go for 1-2 months and check out the statistics! 🙂
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1 minute ago, theratypist said:
If you are a new seller, it's better to have a cancellation than a bad review to be honest.
An interesting take, I respect your point of view!
However, consider this: a seller who has completed around 5 orders.
If the buyer delivers the order and gets a 1 star review (unlikely, I have found unhappy clients often don't review, or don't give 1 star) - as well as receiving 5 stars for the previous 4 orders (likely based on experience, and the effort put into your first 4 deliveries) - then you'll have an average 4.2 star rating.
If the buyer cancels, you will have 1 cancellation for 4 completions - meaning a completion rate of 80%.
Both of these circumstances are too low to achieve the next seller level. However, cancellations come with the caveat of severely affecting the performance of your Gig with respect to its affect on where your Gig appears in listings. Also note, one more 5 star rating would push you up to 4.8 star - whereas you would subsequently need 5 more completed orders to get back to 90% completion rate, which would be difficult having had the impact of a cancellation.
😉
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I've had this happen!
Stay strong - don't cancel the order. Fiverr is fantastic for sellers and is very clear that buyers enter a binding contract when they click 'buy' - meaning you have full protection. Buyers are NOT entitled to a refund if your order even vaguely meets the scope of the order request. Complete the order as best you can and deliver it - even if you're a new seller(?), it's better to have a bad review than a cancellation!
Note, even if you ask CS to cancel - I have noticed repercussions with respect to my Gig's performance.
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That's strange, as krheate says, it should appear on your live portfolio if the buyer allowed it.
I believe there is also a setting that you can check, either on your Gig or in your settings, that you must select for a live portfolio to appear on your Gig - make sure you have checked it.
If you've done all this, try creating a new account and viewing your Gig from a different account (or asking a friend to look) and see if your live portfolio is there. 🙂
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Don't worry - when customers place orders, they pay the money and it is held by Fiverr until the buyer accepts the delivery or 3 days pass since the order has been delivered. Therefore, if you haven't heard from the buyer and aren't receiving a reply - simply deliver the revised work, or the original work if they haven't specified revisions, and after 3 days the order will be automatically completed. You may then decide to honour the original revisions when the buyer eventually replies. This will save you having a late order marked on your account.
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Education comes first - always.
However, don't stop Fiverr! I've just graduated from University in the UK and I had my most consistent and highest-earning three months during the toughest part of my final year of my degree (Biochemistry).
How I did it? Increase your price! Don't pause your Gig, don't limit orders and don't go on vacation mode.
What I did: I made music videos for people, usually charging $150. I upped my price to $200 and still received orders. My queue then became busy - so I made it $250. You then end up making the same amount of money, doing half the orders. Just be tactical!
All the best at college, feel free to reach out to chat about this.
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New Years Resolutions?
in Lounge
Posted
For those celebrating the start of a new year, what are your resolutions for this year?
Get more orders? Deliver better work? Reach a new seller level?
Let's hear it!!!