As a seller on Fiverr, you know the importance of receiving repeat orders from your buyers. Not only does repeat business confirm the high quality of your service (go you!) but also gives you peace of mind by helping you to create a stable income. Fiverr has always encouraged long-term relationships between buyers and sellers, and now, with the repeat business score and badge on seller profiles, this is recognized even further
What does the repeat business score mean?
Your score gives you a sense of how well your repeat business compares to other sellers within your subcategory. In this way, if you have Gigs in different subcategories, you’ll have a different repeat business score for each subcategory. Sellers leading their subcategories, and who have a repeat business score of 95 and above, will earn the repeat business badge.
With the new dashboard within the Analytics tab, the metrics that make up the repeat business score are easily accessible. Understand your repeat business performance based on the factors affecting your score:
1. Repeat buyers
The number of buyers who ordered from you again within the last 90 days.
2. Repeat buyers (%)
The percentage of buyers who ordered from you again within the last 90 days.
3. Earnings from repeat buyers
Your earnings from repeat orders (before any added fees/ taxes).
4. Earnings from repeat buyers (%)
The percentage of your earnings from repeat buyers from your total earnings.