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Posts posted by Lena
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Hello @allmamun24
We understand this may be disappointing for you. On the Forum, we are not able to provide answers to all Fiverr account-specific questions, but we can point you in the right direction. Please know that if you need help from our CS you can open a ticket at https://www.fiverr.com/support_tickets/new or send an email to support@fiverr.com.
These account flags are only able to be addressed by our Customer Support team, or if applicable, your Customer Success Manager. If you are not satisfied with the explanation provided by our Customer Support, please reach out to your Success Manager.
Thank you.
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Hey there @taha_091
If you would like to advertise off the Fiverr platform, please take a moment to check out this helpful article called The How-Tos Of Advertising Off The Fiverr Platform.
I am sure you'll be able to find some useful information.
Have a nice day.
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Hello @kiranaslam15
Your ticket is open and is being reviewed by the relevant team. We kindly ask you to be patient as we are currently experiencing a high volume of inquiries. Someone from Customer Support will contact you soon. If you do not hear from them within the next 48 hours, please feel free to send me a message.
We appreciate your understanding.
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Hello @graphicdone1
Congratulations on starting your freelancing journey on Fiverr! If you’re just getting started, I recommend that you check out our free Fiverr Learn course.
The Forum is full of information and great discussions. As a new member, we recommend that you read through some of the previous posts made, as they have lots of valuable insights that will help you get started. If you would like to ask the community for suggestions on your Gig, please post in the Gig Advice section.
Here are a few that I recommend for new freelancers:
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You can also read through topics in the Tips for Sellers section which contains advice from experienced Fiverr freelancers
Good luck! 🍀
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Hello @harshu808
Our algorithm takes many factors into account, which means the results vary by user. The marketplace is ever-changing and competitive. The results shown in the search are individual for each user.
There are some great threads from the Fiverr community and Fiverr employees on the Forum that we recommend you read:
- How to be successful on Fiverr, common questions answered and a collection of great posts that helped me achieve TRS
- Using Titles, Tags and Metadata to Optimize Your Gigs
Thanks.
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Hey @laurens_designs
22 hours ago, laurens_designs said:Is there a way to watch past webinars??
Of course, there is! Here is the link to the webinar you are interested in Everything you need to know about Top Rated and on this link you can all the past Webinars for sellers.
Hope this helps!
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Hey there @anasdevelops
To learn more about Cash Advance and Earnings, please check out these two helpful articles from our Help Center.
Thanks.
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Hey there @sk_863
You can edit your Gig at any stage of the Gig creation process. Take a moment to find more information about it in this article about Editing a Gig.
Hope this helps.
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Hello @zahraahmad681
Please know that we are aware of the issue and are working on resolving it. We are so sorry if this caused any inconvenience.
Thank you for your understanding.
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Hey there @aimansheikh15
Please report the issue to our Customer Support by sending an email to support@fiverr.com. They will reach out to you as soon as possible. We are just asking you to be patient as we are currently experiencing a high volume of inquiries. We apologize if this caused any inconvenience.
We appreciate your understanding.
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Hello @sebastianxae
Congratulations on starting your freelancing journey on Fiverr! If you’re just getting started, I recommend that you check out our free Fiverr Learn course.
The Forum is full of information and great discussions. As a new member, we recommend that you read through some of the previous posts made, as they have lots of valuable insights that will help you get started. If you would like to ask the community for suggestions on your Gig, please post in the Gig Advice section.
Here are a few that I recommend for new freelancers:
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You can also read through topics in the Tips for Sellers section which contains advice from experienced Fiverr freelancers
Good luck! 🍀
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Hello @zhehroz
We understand this may be disappointing for you. On the Forum, we are not able to provide answers to all Fiverr account-specific questions, but we can point you in the right direction. These account flags are only able to be addressed by our Customer Support team, or if applicable, your Customer Success Manager. If you are not satisfied with the explanation provided by our Customer Support, please reach out to your Success Manager.
Thank you.
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Thanks @smartdezigns
Hello @ijazahmad202
We are so sorry if this caused any inconvenience. Please know that we are aware of the issue and are working on resolving it.
Thank you for your understanding.
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Hello @manu_san
Our Community welcomes diversity and is continuously growing. However, we encourage the use of English as the main language, especially while participating in discussions or asking for advice related to your gigs. This will help and encourage more people to participate and engage with you in your posts thus helping you in solving your issue.
Thank you for your understanding.
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Hey there @bishnubiswas908
If you would like to add a certificate, you can do that in the part certification part, at the bottom of your profile (see the picture).
The portfolio is for displaying your best work. You can find more information about it on the link Using My Portfolio.
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Hello @farjanabithi448
21 hours ago, farjanabithi448 said:My question is, as my account is temporary disable will i resolve my account after 90 days? Will i work with this account in future after a certain period? Please let me know?
Once the dedicated team finishes the review and reaches the decision, you will be notified. Whether you can continue to use your account depends on that decision.
We appreciate your understanding and patience.
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Hey there @dmirfanseaum
Our algorithm takes many factors into account, which means the results vary by user. Since the marketplace is ever-changing and competitive, we suggest working hard to ensure that your Gigs stand out.
There are some great threads from the Fiverr community and Fiverr employees on the Forum that we recommend you read:
Thanks.
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Hello @rimaba
As you are a New Seller, you can only create 4 Gigs. Please follow this link if you would like to learn more about Fiverr's new level system.
Thanks.
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Hello @jag_iapp
We are so sorry if this caused any inconvenience. Please know that we are aware of the issue and are working on resolving it.
Thank you for your understanding.
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Hello @k_m_zaheer
If you are thinking about the Success score, you can find many helpful information in the following articles.
Thanks.
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Hello @arte_digital_bs
Our Community welcomes diversity and is continuously growing. However, we encourage the use of English as the main language, especially while participating in discussions or asking for advice related to your gigs. This will help and encourage more people to participate and engage with you in your posts thus helping you in solving your issue.
Thank you for your understanding.
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Hello @desire_dave1
We recognize how important it is to you to become a Freelancer and thank you for your interest in our platform. If your request was reviewed and not approved, please kindly note that we can’t change this decision. You are welcome to continue using Fiverr as a Buyer.
We appreciate your understanding.
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20 hours ago, vickieito said:
Can we have clarification on what constitutes location inconsistency (preferably on a different thread)?
Hey @vickieito
I cannot clarify that since that part is done by the dedicated Team. As long as the users notify CS about the changes as you did, they do not put their accounts at risk. However, if they change their location without their knowledge, they directly put their account at risk.
Your profile information, including your description, skills, location, etc., must be accurate and complete and may not be misleading, illegal, offensive or otherwise harmful. - TOS
14 hours ago, uk1000 said:As well as the fact the TOS doesn't seem to mention any rule about not being allowed to go to other countries
Hello @uk1000
No, I never said that. When you're a freelancer, the world is your office. But it is always best to tell CS about plans to avoid any issues.
14 hours ago, uk1000 said:eg. someone in one country in the UK could seem like they're in a different country in the UK based on what's shown in sites like "what is my IP address" then when it resets it could change again? Is it based on assumed distance travelled & time if based on the IP address or is it also/mainly based on geo-location info from mobile phones and that used for issuing the suspensions if it changes countries?
Regarding your questions, that part is done by our dedicated team. I'm sorry, but I cannot interfere with how they do their jobs. That is why I'm afraid I won't be able to provide you with accurate answers.
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12 minutes ago, surajsinhrathod said:
How often sucess score update?
How often can my success score change?
The success score is intentionally designed to remain relatively stable. It does not fluctuate too often, as it considers the history of your orders over time, rather than focusing on individual transactions. Therefore, any changes to your success score take some time to reflect, ensuring a more comprehensive evaluation of your overall performance. - Success score- 5
Gig image optimization
in Website Development
Posted
Hey @aimanmalik23
Please check out our article on General Gig image guidelines. Beneath it, you can find additional related articles to help you even further.
Thank you.