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highresstudios

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  1. Hi Jessiviera, unfortunately you can't block anyone unless they have ordered from you, feel free to see Fiverr's article for reference and more info: https://www.fiverr.com/support/articles/360011288898. Please note on the forum you are not allowed to mention a user's name in a negative way so can you please remove the user's name from your post. Hope this helps you
  2. Hi @abusaeed7171, thanks for your response. Unfortunately this is not what I was asking about, I was asking about how many orders are required until Fiverr shows you repeat business score. If anyone else knows it would be great if you could chime in. Thanks:)
  3. Does anyone know how many orders you need to have completed for Fiverr to calculate your repeat business score? I've completed 8 so far and it still says There are not enough orders to calculate your score, yet, so I'm thinking it could be 10 orders?
  4. Hi Everyone, just to confirm what everyone has been discussing and what we suspected, here is a snippet of the message that I got from customer support. If you are unable to divide a large file into smaller parts, you can use a third-party file sharing service (such as DropBox.com, or MediaFire.com) to upload the file, and then send your buyer the download link. We ask that you do not use a file-sharing service that requires an exchange of email addresses or other personal contact details which violates our guidelines.
  5. Hi everyone, I found this Fiverr article and they say at the bottom: "If the file you would like to deliver is too big, or you experience technical limitations, you may use alternative methods to send a file (e.g., Dropbox, etc.)." https://www.fiverr.com/support/articles/360010639437-Delivering-an-Order From this message it seems that Fiverr doesn't really mind what file sharing service you use, and I haven't been experiencing any issues using Google Drive but I can't be 100% sure so if anyone else knows more about this feel free to chime in. @seven_sign, what article tells you to only use WeTransfer or DropBox because I'm interested too! Update: I've contacted Customer Support about this so I'll let you know what they say!
  6. Hi @zoyachoudhry, I recommend you contact Customer Support at https://www.fiverr.com/support_tickets/new?source=zendesk and they should be able to advise you on how to fix this error or they can inform their technical team so they can get onto the issue.
  7. Hi @creativefable, I was having this issue with it showing really off statistics like -1 and wrong amount of orders in queue in the gig section like yourself. I ended up contacting customer support and they created a technical ticket and I was told that it would be a while until this released due to the scale of the update required. I found that you can trust "orders" tab so you can rely on these for the amount of active orders you have and the amount of completed orders you have so if there aren't any new orders in there you should be all good. The analytics tab seems to work fine too so if you trust those two and just stay away from trusting the order count on the Gigs page then you should be all good. Feel free to check out this thread for more. Hope this helps you out:)
  8. I reckon it would be great if Fiverr removed the LATE sign after an order is in revision because the amount of new sellers (including me) who were confused/worried about this message is pretty large. Sorry for two posts in one day 🙂 , I just have been thinking about these features for a while.
  9. I'd love for you to be able to limit the total orders you receive for your whole account instead of individually per gig. I reckon this would be helpful because some Gigs I will rarely receive orders on and if I am booked out it would be great if I could automatically cancel all my gigs, not just one. Would others find this feature useful?
  10. Hi Everyone and @markadamsdesign, I thought I'd let you know that I was told by customer support that the issue is still being fixed by the Fiverr technical team. They said that due to the scale of the update required it will be a little while until its released.
  11. Thank you! I'll contact customer support and I'll report back on what they say.
  12. Does anyone else have the issue where the Fiverr English Test title disappears when viewed in Public Mode? Has anyone else had this issue because just wanted to check this wasn't a problem with my browser. If people have I'll probably ask Customer Support about it. Seller ViewPublic View
  13. @markadamsdesignI have the same issue 😂. Since I see that its not only happening to me I''ll probably ask customer support about it.
  14. Hi, As I edited my post above to show You must have at least one review but otherwise the amount of reviews does not matter but you just must keep your rating above 4.7 for 60 days to be promoted. EDIT: Understood, thanks for clearing that up. I was a little confused about what you meant.
  15. Hi @wardahjwrites, if you check out the link that was shared above by @shaamim: https://www.fiverr.com/levels. Reviews do matter. To move up to level one, two or Top Rated Seller it is a requirement that you must "Maintain a 4.7-star rating over 60 days". But, the amount of reviews you have does not matter (as long as you have at least one review). Hope this helps. As your link shows, reviews do matter to be promoted to the next level.
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