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bh39302

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Everything posted by bh39302

  1. This was the reply I just got from Fiverr. Cant say its amazing to be honest. First, I’ll copy my support ticket request in so you can see what I wrote. Fiverr didnt even address the fact that I think they are outsourcing or about the different costs to what was on the gig. Im a bit disappointed with Fiverr support on this. I was a bit annoyed to get a message from this seller after the gig was completed. The message said “THANKS YOU SEE I DESERVE A TIP HOPE TO WORK WITH YOU AGAIN”. I shouldn’t be asked or coerced into tipping. I tip when I want to. The amounts on the gig were also different from what they wanted from me. They asked me what my budget was for the job, then suggested an amount higher than what was already on their gig and so I agreed to it and they sent through a custom order. I also get the feeling from this seller that they may be outsourcing the work. The message about the tip and the original messages I got from them are so different from the actual work, which was good. For someone who hasn’t been with fiverr long, I don’t think they are a good match for you. This is the response from Fiverr. Thank you for letting us know and bringing this to our attention. Once an order is marked as complete and a positive review is left of three stars and above, you will have the option to leave a tip for the seller. The tip option will stay open for seven days after the order is complete. This is optional, and you have no obligation to provide it. Even it is not usual to request a tip; it is not against our Terms of Service or illegal. That is sellers’ bad business behavior and lack of business ethics. We make changes every day and try to create a much safer and pleasant environment for our users, so any suggestion is more than welcome. I hope this was helpful. We are here if you need any further assistance.
  2. Thank you. I have reported them. It just seems wrong to me. Ive used Fiverr for many years and never had to report anyone before, but it is what it is.
  3. Thanks, everyone, I really appreciate the answers. It’s not like I don’t tip, because I do, but I would generally tip after I have had a few pieces from the same person. The person who did the work is supposedly also English, so again, from a cultural perspective, I wouldn’t expect them to ask for a tip. It’s strange, but the messages I got from them such as the one above and a few others seem to me as if they weren’t written by the same person as the work. The work was a blog post and was really good, with very few punctuation mistakes, but the messages I get from them don’t reflect that. I just have this feeling that they are possibly outsourcing the work to someone else. I don’t think I will use them again. Thank you everyone for your input, it was really helpful.
  4. I ordered a gig recently and the work was good and what I wanted. However, I then got a message saying “THANKS YOU SEE I DESERVE A TIP HOPE TO WORK WITH YOU AGAIN”. I have lots more work to do but being asked to tip has really left a bad taste in my mouth about this seller. The gig was already more expensive than advertised on their gig as they sent it through as a custom order after asking my budget so I already wasnt sure about them but asking for a tip is surely wrong. I know most of the people on this forum are probably sellers, but coming from England, which isnt a tipping culture, this seems really inappropriate. I think I should just cut my losses and find someone else. What do you all think? Do you ask for tips?
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