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moikchap

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Posts posted by moikchap

  1. The Fiverr Select forum exists at least, and invites were sent by both email and on-site notification. The subforums are very slow, but there is a couple dozen posters. It does seem to be mostly individuals who are combined buyer/sellers who are semi-promoting their gigs, but one of the sub-forums is specifically for networking so the rules seem to allow it.

    That aside, it would make sense to me to have a "Sage Advice" type subforum with posts like this one in it and a curated set of authors. Having an easier/higher value one-stop-shop might help build some habits for more frequent visits by more buyers.

    But, more specifically to the topic of New Buyers that Vickie was raising, probably we can draw inspiration from other industries for how they do "community/meta on-boarding". Specifically, I'm thinking of how some MMOs have trusted players who become sort of community guides that take some time to help answer questions.

    Personally, I want to talk to people before they make their first purchase, but I dunno how to do that at an account level. Maybe there could be a First Time User Experience where they submit the gigs they pick for review to get a second opinion/risk assessment of that seller from some curated/trusted buyers.

    Maybe Fiverr needs to do a thing like CCP Games did/does with EVE Online where they have a council of player representatives and flies them in for board meetings as part of a larger convention, and the results of those meetings become public. That would let us be more confident and assured that notes such as the original post get heard and acknowledged.

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  2. 3 hours ago, visualstudios said:

    You get direct return. Namely, getting what you want, instead of wasting money for something you can't use.

    Oh, I think I see where the mismatch in our views is coming from.
    Well, it might be coming from a couple places. One is that I'm valuing my time at a high price, so I consider it costly to set up useful feedback and that can make it a loss due to sunk cost rather than a direct return. But that still begs the question why I'm providing the feedback when it's asked for and not providing it when it's not asked for.

    The "something I can use" isn't simply the single thing I'm ordering; it's the seller. I think we've agreed that feedback is an investment in the seller. When a seller is engaging with me well, I consider them worth the investment. I become confident in their ability to adapt, so I expect them to be useful in the long term, so I can view the time cost of crafting good feedback as being defrayed by the future use of that seller. 

    But, if the seller has a quick trigger on the Delivery button without any communication to back it up, it creates a negative impression like as if the seller is trying to rush completion and doesn't have any desire for feedback or adapting. They don't have an appearance of being receptive to feedback, so it adds a perceived risk to investing the time in creating the feedback.

     

     

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  3. 27 minutes ago, visualstudios said:

    In any case, by the way you worded it, it sounds like you left a bad private review, but not a public review, and didn't even tell them what you thought (that's why he had to ask). A bad private review is pointless for a seller, since we can't see it. He will never improve without proper feedback.

    I'm open to helping people and giving feedback despite the burden it places on my time, and despite seeing no direct return for having done so. A number of sellers have noted their appreciation of me doing so in their buyer reviews. However, those sellers are getting all the feedback because they're checking in throughout the development process prior to submitting a Delivery. 

    It takes good communication to get feedback, and to me using the Delivery option is not an ideal method of communication to use since it's an implied prompt for feedback rather than a direct prompt. Choosing Deliver implies the seller is confident in the product. It's as if the seller is saying they believe they've hit all the targets. A buyer may then expect they will need to argue with the seller over whether or not that's true.

    Like, checking in before Delivery comes across like "What else can I do?", but using Deliver comes across like "There is nothing else I can do." I know I don't have to fight the first guy, and I'm not going to risk having a fight with the second guy. So the first guy gets feedback while I walk away from the second guy.

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  4. My gut says the most approximate way is to use the Category filter.
    Ex, search "great audio editors" and then on the results screen select the Category dropdown and select whichever "industry" is most likely to have the kind of editor you want, like possibly the "Mixing & Mastering" category.

    Since Podcast Production is its own category, they should be eliminated from the remaining results.

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  5. I had an artist do a delivery which I initially rejected as crude, and specified some things to change as a revision request. The fixes in the replacement delivery revealed some composition flaws that I missed when first reviewing it. And, the seller had added further compositional changes that made it worse. It would have been a lot of work to fix everything, so I decided to Accept the Delivery to pay the seller for their work and move the task to a different seller. After I Accepted it, I received a message from the Seller asking if it was actually a suitable delivery. 

    That is too late to be asking that. My negative Private Review was already in. That seller probably now has a Gig Rank hole to dig out of because they gave a higher priority to pushing buttons on Fiverr rather than communicating. 

    Corrections and clarifications from veteran sellers are welcome. Probably there are some styles of problem buyers where this advice is actually bad. All I know is there was a mismatch in expectations one seller screwed themselves by treating Delivering as something you do early and often while I react to Delivery as a final submission.

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  6. 49 minutes ago, vickieito said:

    If you are on Seller Plus, you can see the buyer's cancelation rate.

    The way it's described in my Activity Information settings is "Percentage of started orders that were completed." It might lump anything in Active, Missing Details, and Delivered with the ones in Cancelled. I have 6 active and 12 cancelled, but even added together it's less than 1% (316 total orders). I dunno if it would show a difference on my account to verify how they calculate it. But if someone has stats that can be used to verify, it might be worth checking.

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  7. The gain of fixing it may also have been low, so even if the right programmer was there it may not have been worth it.
    Are there any analytics available to see how Buyer Request users compared to basic Search users for order cancellation rate and for buyer retention/average spend? I never used Buyer Request so I have no idea what the results were like.

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  8. That's probably true... English seeming bad due to anti-intellectualism among native speakers... I grew up on D&D books which tend to have some pretty esoteric terms, and they entered my casual use. I was formally written up by two different employers for using words that were "too big" such that my co-workers were unable to follow up on my notes. I had to break all my habits for using the "more correct" word because no one else knew what those words meant, even simple seeming ones like "dearth".

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  9. 5 minutes ago, visualstudios said:

    It's supposed to be easy

    Depends on the content/necessities. Like we're saying with the gendering of terms, there's a difference in burden to learn, but also a difference in precision. I would describe it as english being better for casual discussion, but other languages being better suited for formal discussion. English has a lot of ambiguity such as a single word having a diverse set of definitions.

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  10. English is probably the worst language we could have ended up with for our "type 1 civilization" tongue.

    But anyways, here's another way to describe the issue: Possibly the gig is not "christian + social media manager" but "christian social media + manager". Like, the seller could be atheist for all the buyer knows or cares, and just wants the tweets to be ISO 9001 compliant with the New King James Version Bible.

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  11. - It's not changing the type. I'm simply seeking the same ones less often.
    - Repetitive, low variance gigs where all the deliveries are basically the same are at higher risk of automation. The more tailored and bespoke the results need to be, the less it's able to be automated.
    - Sellers can use AI to fill in the repetitive, low variance components of their deliveries so they can focus on the parts that need to be more tailored and bespoke.
    - AI Prompt Creation is a new form of programming with a deep pool of domain knowledge to gain and leverage. Converging an analog skillset with an AI Prompt skillset will let someone move into a new tier of productivity single-speciality professionals cannot hope to achieve. For example, someone who makes AI photos but knows nothing about photography will only ever make generic photos at the level of casual vacationer pics. A professional photographer who knows the difference between focal lengths, shutter speed, and depth of field and how to get the AI to use that information will be able to craft images which are akin to Lucie Award winners within minutes for any topic.

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  12. A lot of times when I go out for food, it's part of another trip.  I think the last thing I went out for, when it was just for it, was McDonald's chocolate chip cookies, but it's something that's otherwise never on my mind. There's a coconut curry chicken I always think about in another part of town, but it's too far and I don't have any other reason to go to that end. McDonalds is like a 10 minute walk, so it's easy to get up and go for just cookies. If I still lived downtown, I could see me going out for just that.

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  13. I like this.

    The benefits to the buyer are less time to find a viable prospective sellers due to the shorter results list, and less likely to be cancelled/rejected by the seller so fewer contacts are needed to find a suitable seller.  There is a risk to this though in that filtering out by Average would result in the seller potentially missing out on some buyer budget spikes, and/or it could impede Fiverr's Funnel in that it creates some resistance to Buyers moving up in price since they will have fewer options when they decide to increase their spend. This wouldn't likely impact globalization efforts or the defensive moat of gig variety since those would both be mainly sellers at the low end who wouldn't use the filters.

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  14. 2 hours ago, grayprogrammerz said:

    full statistics

    When I look for Logo Design in the post, and ctrl-f for it in the Full Results text file, I get no hits. This does not seem to be a complete assessment of all verticals. How was this list chosen?

    Anyways, this reminds me of the debate around who wins the Olympics. Is it the country with the most total medals? Or is it the country with the most Golds? Do you give more or less weight to team sports? Do you give more or less weight to sports with a lot of events?

    The presented setup falls in line with a "most total medals wins" philosophy, but seems to have a hand-picked list of events.

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  15. "It also said that since there was no way to verify the age of users, the app "exposes minors to absolutely unsuitable answers compared to their degree of development and awareness"."

    That feels like an entirely valid cause to demand a ban over. Italy raised a lot of good concerns in addition to that. I'm pro-AI and I think Italy's move is helpful to the industry given what's on their list of demands. Everyone's rushing for the best functionality at the cost of everything else in order to get the most marketshare/beat out competitors. The AI industry needs to pause and do this type of work to prove it's not going to risk to society for its own ends. 

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  16. 9 minutes ago, ivosantos546 said:

    How do I prove that at the time of my buy, there were no commercial rights offered on the gig?

    That's a fun question that I've tried to get Customer Support to answer myself when I first learned about this, and their final response was basically that they have the info but can't share it for privacy reasons. So basically, as a result, when I search for sellers, I'm toggling on the "Offers Commercial Rights" setting and all the people with it not expressly enabled are being skipped.

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  17. Him telling you via message would help your case should it go to court.
    If a gig doesn't say anything about commercial rights, according to ToS, you get the "full rights". The seller needs to opt out of giving commercial rights, and you'll see it listed with a grey checkmark.
    However, Voice Acting is a different beast, because the "full rights" of Commercial Use has a shorter scope. There's a separate Full Broadcast Rights for stuff like use in TV or Internet shows. I'm not sure the same "if gig is silent" rules apply to these rights. Look around the gig for references to that and ask the seller about that. Check back on this thread for an actual Voice Acting seller to come in with clarifications/corrections about the Broadcast Rights stuff.

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  18. You can probably find the services you need here. It may take more that one seller.

    The Arduino Coding portion is readily available with more than a thousand sellers claiming they can do Arduino work. The "Teach To Assemble/Flash" portion may be more rare. I'm not sure which keywords to search to find them. Some of the coders are also in Engineering and may be capable of providing consultation or documentation. I tried a quick search myself to see what kind of results I could get and found this seller who passes my vibe check.

    If doing your own searches for sellers, and you find you're getting a lot of results. I recommend narrowing it down by opening the Seller Details, scrolling down to the Seller Lives In section, and checking a few mid-size regions but not the largest few. Basically exclude those largest few regions. It will give you some good diversity  of options without being flooded by repetitively similar options.

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