[All forum Clubs have been removed.]

@imagination7413 Your club was the best club, it was the only place I consistently read the threads in full. I'm now in a similar "Why even come here?" position. I appreciate the time you took to clean up Club Canada, thank you.

[What would you do with $1000 in Fiverr Bucks?]

It would change the complexity of a few orders as I throw in more additional/extras to reduce my overall order count needs and how much I need to track. A few "marquee" tasks would get extra bells and whistles. I go back to a few artists I haven't used in a while due to their price increases and offer the hardest tasks to them at their new price points.

[What qualities do you value in a seller?]

Communication and iteration.
There are sellers who show me bits and pieces of their work as they go, and those who don't.
Those who do are far more likely to get the delivery correct because I have more chances to point out things they missed before we get to the revisions countdown. Their corrections tend to be bigger and more accurate than those who try to adapt a final product into the right shape, and they only get closer rather than dead on.
As a result, the ones keeping me updated and showing me things are more likely to get more repeat business from me.

[I'll be honest, I feel abused and discarded.]

I feel like this type of situation works against the "Go Upmarket" goal mentioned all the time in the shareholder's letter.   

I have a skillset that's on par with a Head of QA when it comes to mobile gaming. I sell my services within my personal real-life network for a lot more than I need to live. I can gain and retain upmarket clients at upmarket prices. But, the only reason I don't make a fiverr gig to offer out those skills is due to situations like this. This invisible hand of a Success Score and other various gig rankings doesn't exist in real life. It's off-putting. I keep seeing long-time successful people saying their long-time work was randomly unraveled with no definable source. It makes me not want to "invest" in the seller side of the platform since it seems too unreliable. 

It strikes me like Fiverr is similarly blunting it's own potential when it lets this happen and messing with its own money.

With the comments people are making about the Value For Money ratings, it also strikes me that possibly Fiverr is abandoning the "Go Upmarket" pillar to pivot to a sort of moneyball "bang for the buck" value proposition as their market position. That makes business sense to me, but it would be a bad omen for a lot of long time sellers who raised their prices to what the market can bear.

[I'm thinking about providing customized comparisons like this w/deliveries]

I think the thing to do is add the word "exceptional" in there somewhere to anchor/associate, and maybe even add the same emoji.

[What are your favorite tools that help make your job easier?]

Google Slides, Google Sheets, and Google Docs.

What's funny to me is that Google Slides is a better page layout tool than Google Docs.
Google Sheets for Admin. Google Docs for rough work. Google Slides for final drafts.

["Me against the World"]

3 hours ago, william_c_s said:

And from a buyer's perspective logic dictates the best candidate has the most experience.

That would be a buyer where things like budget, schedule, and style don't matter to them. Those buyers are probably exceedingly rare. The rest have some kind of constraint they're operating in that reduces the pool of sellers they're selecting from.
The ideal thing to do is find a niche no one else says they support and then stuff your gig description full of those keywords.
It will be a smaller pie but a bigger slice since you'll be competing against fewer sellers and more likely to be a first page result for that specific search.

[Poll: Do you have access to Fiverr Neo?]

The five sellers it showed me had between 42 and 139 reviews, and often had prices above the budget I specified. It's like it was trying to send me to people who were "demonstrably good" rather than "match your criteria". When I manually look for people, it's easy to find exact matches because I'm willing to try out people with zero reviews. At this point, I'm not sure Neo will show new sellers, so it's not a benefit to them. It would be then only pushing traffic upward, to the veteran sellers. So while they wouldn't benefit from using it, they would benefit from its use by others since the traffic may be one-sided in their favour.

[Poll: Do you have access to Fiverr Neo?]

It just showed up for me yesterday.

I spent 10~15 minutes with it. I suspect it will be very helpful to new buyers and to veteran sellers.

I like how you can continuously evolve and calibrate a search with natural language. But, it seemed to have difficulty following budget constraints. I suspect there are some "guard rails" in the system to prevent it from suggesting un-vetted gigs even if they match the request better.

[Scammer 1st try]

I've interacted with about 200 sellers over three years. Probably about 5% I would flag as potentially legitimate scammers. There's a much larger section who fail to deliver because they simply over-estimate their skill and ability, or under-estimate the task. From what I understand, the seller pool is poorly or loosely regulated. It's very wild west-seeming.  

One trick I use, which I've seen others mention using, is throwing a small simple task out to a lot of different sellers and then continuing with whoever does the best from among that group. So you "waste" a bit of money checking people out, but you can likely find a worthwhile seller that you recoup some savings with so you can stay within your overall budget.

[Introducing Fiverr NEO, an AI matching tool]

3 hours ago, Kesha said:

This feature was first rolled out to Buyer Select.

I'm in Fiverr Select as buyer-only. I can't find it. Where in the UI should I be seeing it? (I'm using Microsoft Edge version 120 on PC)

[The Forum Has Gotten a Makeover]

1 hour ago, vickieito said:

I wouldn't mind just being a fly on the wall with only "reaction" privileges if I could read and learn from content in a buyer-only forum.

Probably there are good "Mixed Access Level" solutions that will work. If this was JIRA, I'd know how to set it up. The permissions schemes have a lot of granularity to give different groups stuff piecemeal, like browse but not write.  

Depending on the desired KPI, maybe the actual "buyer engagement" solution is to not use the forum. If the point is to increase knowledge sharing for the purpose of increasing buyer confidence and activity (ex, reducing waste, which increases profitability, which increases spend)... maybe curating a magazine-style "newsletter" might be a better option. Collect a few opinions, run it by a small committee, edit, publish.

[The Forum Has Gotten a Makeover]

12 minutes ago, vickiespencer said:

What about the sellers/buyers who have invested over ten thousand dollars in buying on Fiverr? Should they be excluded too? 

For the purpose of increasing "buyer" engagement; yes.
The effect that keeps me from posting more is that sellers have a dog in the fight on any buyer strategy and will be contrary even when it's not valid or appropriate. In my view, a seller/buyer is likely to argue against buyer strategies that negatively impact them, even if the strategy is proven viable by multiple buyers. You see it a lot in the "value vs premium" pricing debates where many sellers come in essentially treating high prices like they're a magic ward against poor service.
 

[The Forum Has Gotten a Makeover]

2 hours ago, vickiespencer said:

This would be a better idea rather than creating a buyers-only zone that does not include us, who buy and sell both on Fiverr.

The proposed idea does exclude those who do both by auto-rejecting those with gigs.
The existing Fiverr Select forums are basically the de facto exclusive club for mixed buyers and buyer-sellers, and it's dominated by seller topics and seller perspectives.

[The Forum Has Gotten a Makeover]

9 hours ago, Lyndsey_Fiverr said:

We're exploring ways to bring engagement to the forum on the buyers end

If I had an actual "just a buyer"-only zone to go to, my engagement would go way up. I have a feeling the other just-a-buyers who show up briefly and leave would be more sticky if they had a refuge. Maybe set up a Club which auto-rejects those that have gigs, and if they have a certain amount of completed orders, they go to a manual approval queue.

[NDA and IP]

I believe it would just be you send them a PDF NDA to sign using the Attachment option in Chat and they send it back the same way. From what I understand the hurdle is you're not supposed to send communication offsite, so if you can do it back and forth within the site it's fine.

[Is it possible to earn money by playing games?]

The option exists, for those with the credentials and the skills. It would fall under design consultation. But, you would still need to be a technical professional that knows from experience things like how long the game has to create its first impression and hook the player, how different types of players will react to the way the game attempts to hook them, and how valuable those types of players are, like Timmy, Johnny, and Spike for Magic: the Gathering's game design. Spend a year or two learning the concepts, and you can probably impress people enough to get return business.

[Community Survey - Severely Flawed]

I received this survey. I have no gigs, I'm not a seller. There are no buyer-related options.

[2023: your year of success]

The Seller review has so many more details than the buyer review and the numbers are more interesting.

I did 99 projects across 61 sellers from 26 countries. It's 2% more than last year. I've been on Fiverr 3 years. It takes an average of 3 days to deliver. I gave 98 reviews. July was my most productive month.

I wouldn't mind seeing how much I spent like how you have revenue, but that would probably cause some sticker shock for buyers. Maybe average price per order, how many times I tipped, etc.

[Testing improvements to the rating & review system]

I just received one of those "You still have time to review (whoever's) order!" and it reminded me of a long-standing problem I have with the review process: I don't know who this is. I have to leave the review page to check what order it's in reference to. I can have up to ten orders going on at a time, sometimes I receive multiple deliveries a day. I don't know these names. I need to be shown the delivery or at least the gig. I have no idea what order it's in reference to sometimes when all I get is a name.

[Testing improvements to the rating & review system]

12 hours ago, donnovan86 said:

Do they show the final review score before you press Publish? Like it showed in the initial image posted by Kesha?

I didn't proceed through the full thing. I'm wondering if the seller gets a rating in one category but not the rest for a partially filled review.

[Testing improvements to the rating & review system]

So, I just interacted with the new review page, and it opens/shows some tags to select after selecting a smiley.
Then after completing that page, it opened another page of smileys. I was able to exit that page, so I have that going for me at least.

Stacking pages/surprising me with more prompts feels more obnoxious than a dense single page, especially when it's not obviously showing "1/3", "2/3" or however many there are.

[Testing improvements to the rating & review system]

I don't know or care what the rating is of the sellers I've used. I've never made a decision using the number.
The question for me has always been whether their gig description is coherent and the preview images seem to match what I'll be asking for.

I feel like chasing rating accuracy is a fantasy, as if it will be possible for a buyer to find the exact right seller first try.

Maybe get rid of ratings entirely and use Endorsements like LinkedIn does. I'm pretty sure I've seen those tags at the bottom of the review page.
I have basically five adjectives I use for written reviews and every seller gets three. The best thing for me is to show me a list of "Fast, Communicative, Detail Oriented, Hits Spec, Professional" and let me click the ones that I feel match.

Buyers will be able to infer which sellers are good or bad based on how "weak" the endorsed words are. "Okay this fella has ten Fast and eight Detail Oriented but only three Hits Spec, two Communicative, and no Professional". That will very strongly inform me what to expect at a glance where a rating number does none of that.

[The future of AI - just wandering thought about the future]

If there was an AI in the message thread that said "Typically the buyer means X when they say Y and the outcome would look like the attached example. Typically this service would also include feature Z, which has not been described in the buyer's spec, so it may be beneficial to prompt the buyer for a clarification on how they want it handled." it would probably add value. Most generative AI tools don't yet seem capable of meaningfully replacing meaningful contributors.

 

[Seeking Advice on Handling Currency Conversions for European Customers on Fiverr]

This might be something the buyer needs to set.
I have mine set to CAD and I've always received the offer in CAD even when the negotiation used USD as the basis and the seller would have been expecting to charge me a USD amount.
The only time I see USD is in the Order Manager if the order was paid using "store credit" from a prior cancellation.