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Everything posted by ligiacarvalho

  1. Lol, how many more will you find today on the Forum? πŸ˜‚
  2. Your gig was denied for violating the Terms of Service. All explained there. What is your question?
  3. Terms of Service. The rules that you should know while offering services on the platform. Also, delete the link since you can only post your links on the My Fiverr Gigs category here on the forum.
  4. And it is also different from the Fiverr profile. πŸ€¦β€β™€οΈ
  5. Do you want to use someone else's picture on your profile? That is what you mean? Edit: Presenting yourself as someone else is misleading, and not allowed. πŸ‘‡ https://www.fiverr.com/community/standards/integrity-authenticity
  6. Unlimited revisions are a bad idea. I am sorry you are going through this situation. Make changes and limit your revisions from now on.
  7. This article may be helpful πŸ‘‡ https://www.fiverr.com/support/articles/360011028318-Managing-your-Gigs
  8. Selling reviews is against TOS πŸ‘‡ Misleading Services Do not post, offer, or ask for: Paid reviews Positive or negative feedback on any product, service, or performance.
  9. Do you mind elaborate on what has happened? It is a bit hard to understand the whole story.
  10. When I deliver my orders, I usually say, "Thanks one more time for your trust and for letting me work on this project. Please let me know if I can help with anything else. Have a great day."
  11. The best way to receive feedback on your profile is to post on Improve my Gigs category with the link of your profile. Welcome and good luck!
  12. If the information was exchanged on the order page and it is necessary to complete the order, it is ok. If the buyer gave the information for communication outside Fiverr, you say it is against TOS. Any communication outside Fiverr platform is forbidden by the Terms of Service. πŸ‘‡πŸ» To protect our users' privacy, user identities are kept anonymous. Requesting or providing Email addresses, s***e/IM usernames, telephone numbers or any other personal contact details to communicate outside of Fiverr in order to circumvent or abuse the Fiverr messaging system or Fiverr platform is not permitted. Any necessary exchange of personal information required to continue a service may be exchanged within the Order Page. Fiverr does not provide protection for users who interact outside of the Fiverr platform.
  13. Every gig with videos goes under review. This is from Fiverr Help and Education Center πŸ‘‡πŸ» Note: If your Gig contains a video, its status will be pending until your Gig video is reviewed. If your Gig does not contain a video, it will be labeled Active.
  14. I saw your other post today with the picture of your gig. I assume your account was restricted due to the type of service you were offering. It is the type of service prohibited on Fiverr. You should have received an email with more details. Your other post Fake engagement and traffic Followers, traffic, visitors, fans, views on social media platforms, or any other fake engagement on any platform.
  15. Keep in mind that you could receive some warning/restriction in your account also, since the TOS is valid to all users, buyers and sellers. By reporting the seller Fiverr may check your account and review it also. BUYERS Basics - You may not offer direct payments to Sellers using payment systems outside of the Fiverr platform. - You may not offer Sellers to pay, or make payment using any method other than through the Fiverr.com site. In case you have been asked to use an alternative payment method, please report it immediately to Customer Support here.
  16. Is your gig or account active? Did you receive any warning or restriction? I can't find your account or gig on Fiverr and I have a feeling that you got some sort of restriction on your account regarding the services you are trying to offer.
  17. This article from Fiverr Help and Education Center has all the information you need πŸ‘‡πŸ» https://www.fiverr.com/support/articles/360011204777-What-is-Rising-Talent
  18. This is really strange and as mentioned above, contact CS for help. I read the review in your profile, and to be honest, it looks the buyer had nothing to say. I don't think it will harm you in the long run. A review β€œI don't recommend” without further explanation would mean very little to many buyers. You have good and far more detailed reviews to back you up.
  19. Usually when the account is temporary restricted, it goes to the Trust and Safety Team for revision. Your account was already reviewed by this team and it was detected that you violated TOS in somehow. Maybe was not the the conversation about the s***e, but the exchange of personal information (email, social media account, websites). Please note that I am not accusing you, I am just trying to point out some other points. If you are still in doubt, I suggest you read the TOS and try to identify what could have happen. Edit: the Terms of Service are applied and valid for all users, buyers and sellers, which means even if a seller asks for an form of contact outside the platform, and the buyer in somehow agree with that, both will have their account banned.
  20. You have this on your gigs. Why offering something you will not honor? Delete this from your gigs if you do not want to provide it πŸ‘‡πŸ» Β· Unlimited Modifications & Revisions Β· 100% Fund Security
  21. My suggestions: - Include your picture or logo on your profile picture. - You have only one active gig, however, as a new seller you can have up to 7. You state on your profile description that you can offer other services. So, why not creating more gigs to reach more potential clients? - Stay safe and home if you are feeling sick 🀧. Good luck.
  22. This has all you need to know πŸ‘‡πŸ» https://www.fiverr.com/support/articles/360011204777-What-is-Rising-Talent
  23. It is totally your call. I never do β€œsamples,” and I don't work for free. Instead, I offer a $5 sample option to work on a small paragraph up to 200 words. I also have a portfolio ready that I can send samples of my work that I prepared (not from my clients). Also, I noticed that since I raised my prices above a certain amount, I rarely encounter clients asking for samples.
  24. I don't see anything wrong. I ask all the time to my clients to see the briefing, the material before I agree with the project.
  25. You should not communicate outside Fiverr as it is against TOS and can put your account at risk. Cease any communication immediately outside the Fiverr platform.
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