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Everything posted by ligiacarvalho

  1. In this case contact CS for cancellation. This is from Fiverr Help and Education Center 👇🏻 Can I avoid a cancellation affecting my Order Completion Rate? All cancellations, including those handled by Customer Support, can affect your Order Completion Rate. On rare occasions (such as fraudulent purchases, buyers ordering by mistake, or the seller not having enough information to start working on an order) a cancellation can be handled and will not affect a seller’s Order Completion Rate. If your order is canceled under such circumstances, you may reach out to Customer Support to investigate the effect of such a cancellation on your account and Order Completion Rate.
  2. Because: 1) they want more impressions and think that’s how they will increase their impressions. 2) some are really new buyers that have no idea how Fiverr works or the purpose of the buyer request section. And instead of reading and learning about Fiverr before offering any service, they just jump all the way to the “how do I get my first order earlier” stage. Report every single one to CS. Maybe one day we won't see as much.
  3. You can contact CS here 👇🏻https://www.fiverr.com/support_tickets/new Take this is a lesson, high demanding clients, with unrealistic expectations are not worth the project. You should have cancelled the order right again.
  4. What was the message saying? The message should have a reason for the violation. Read the TOS. You should find the answer yourself there.
  5. The fact that you have a plan in mind, that you are concerned about your future but not compromising your work ethic and the quality of your service says a lot about you. You are on the right track 👏🏻
  6. Please read the rules before giving random advice.
  7. This is from Fiverr Help and Education Center 👇🏻 Note: This is a manual process. If you meet the Top-Rated requirements, our Editorial team will review your performance over the previous 60 days and will confirm your eligibility. Thereafter, you can be ranked as a Top-Rated Seller.
  8. What was the reason your account got restricted? You probably received an email with the information. Regarding the restriction, you have to wait and there is nothing that CS can do. If it was restricted because you may have violated TOS, the Trust and Safety team will review and determine the final decision.👇 https://www.fiverr.com/support/articles/360014585217-Why-was-my-account-disabled
  9. It happens to me all the time. Just refresh the page. It should solve it.
  10. You may look at this as “bad luck.” I would look as “the client liked my services and is back for more.” In all honesty, focus on what you can control: deliver a good service and a great customer experience. Forget what is not in your control. Not all sellers like to leave a review.
  11. My advice is : Read. A lot! Many new sellers skip this step aiming to get orders and forget the basics of learning to build and establish your career, one step at a time. Good luck!
  12. Please do not open multiple threads on the same category asking for pretty much the same thing. It is spamming and not allowed in here. Wait until someone sees your posts and reply (if they want).
  13. The time it will take for your next order is impossible to say. It can take one hour, one day or one year. You should try to market your gigs outside Fiverr. This article may give you some ideas. 👇 https://www.fiverr.com/support/articles/360011292478-The-How-Tos-of-advertising-off-the-Fiverr-platform
  14. Remove this. All orders have to be placed through Fiverr system. Read the Terms of Service. If you intend to do the work first and them hope for the client to place the order, good luck. Scammers will love to collaborate with you.
  15. The only thing you can do is wait for your next order, provide a service with quality, hope for the client to leave a better review. Still, you will need a few 5* reviews to recover your ratings until you are able to send buyers request again.
  16. Why is he on Fiverr if he does not trust the system? Communication outside the Fiverr platform is forbidden and against TOS. The rules applies for all users (buyers and sellers) and can lead to account restriction.
  17. Next time try to remain calm and reply in a more professional way. To block, there is a block button just under his name 👇🏻
  18. It means if you are under 13 you are not allowed to use Fiverr, for buying or selling. This Site is offered and available to users who are 13 years of age or older. If you are under 13 you may not use this Site or the Fiverr services.
  19. No, unless you close your account and open a new one. https://www.fiverr.com/support/articles/360050222673-How-do-I-change-my-username
  20. Although I understand he was absolutely rude to you, I would say your responses were also not professional. That’s why you probably received the warning too. Saying to a potential buyer: - Just make it by yourself. - Don’t waste my time. - Who cares? All this are not professional ways to communicate, no matter how rude your buyer is.
  21. You should market your gigs to your potencial clients. What do you offer? Who needs your service? This article may be helpful for you 👇 https://www.fiverr.com/support/articles/360010490438-The-How-Tos-Of-Advertising-Off-The-Fiverr-Platform
  22. My two suggestions are: Limit your revisions: unlimited revisions can lead to an endless headache. Although I understand your good intention by stating "friendly behavior," I feel that this is not necessary as I assume you are a professional offering your services on the platform. It may sound a bit amateur to some buyers.
  23. I suggest you to start your own post with your question as it is diverting the OP's question.
  24. I suggest you to read Fiverr Terms of Services and the prohibited services on Fiverr. Offering any type of academic work is not allowed in here.👇
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