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Posts posted by ligiacarvalho

  1. Just now, seven_sign said:

    It feels like casual conversion leading this platform with the title of "Forum"
    Sometimes I feel, the word "forum" is a spam word by itself in this platform!

    I think the problem goes beyond a "casual conversation." It is about the lack of proactivity from people who, instead of searching for an answer, decided to spam the forum with the same question over and over again. Not to mention the 
    - I complete order number 3, 33, 333...
    - Pray for me
    - I received my review number 17.
    And the list goes on and on. I wish the discussions could be more productive for everyone to improve.

    • Like 6
    • Up 5
  2. 27 minutes ago, tkcreator said:

    This is what my client said (I tell you that I have problems paying the second payment, not because I do not have the money, but because my bank has a maximum amount allowed in international purchases and previously I had no problem because with the price of the dollar it was below the limit. The difference is very little, like $ 15, but it exceeds it. Having this problem, it charges a balance in Paypal, but for some reason that I do not know when paying in Fiverr with Paypal, it only shows me the alternative of payment with a credit card and not with the Paypal balance. I have talked to both of them and no solution. Maybe it's because of the amount. Is there any way to divide this installment into 2? or any other solution you can provide)

    Tell your client that you will wait until the payment is processed so you can start the second milestone. It is not uncommon for scammers and bad buyers come with this "I have payment problems" trying to get away with free service. Stand your ground. Do not take the buyer's "problem" to yourself.

    • Like 1
  3. 25 minutes ago, nhurtley said:

    Today I was trying to make a fiverr account and set up a gig, I was going to verify my phone number then it said its already in use I checked my old email and I had connected my phone number to that account but it got banned for reasons I don't recall and now I cant verify on this account

    As it was already mentioned, once you were banned, you cannot have a new account. Even if you try to open with a new email, you still have to verify your identify, which will make Fiverr ban your new account once again as they will confirm you were banned before. 

    10 minutes ago, lotus3000 said:

    You will need to delete this account and create a new one with another email ID.

    Wrong advise out there ☝️

    • Like 2
  4. 45 minutes ago, imranhossainbpp said:

    Is it against Fiverr TOS to share Portfolio.?

    as there we surely have the personal information such as mail, phone and so on.

    You can only share your portfolio if they are listed as an approved link on Fiverr. And yes, it is against the TOS to share your personal information that can lead to a client contact you outside the platform. 👇

    Fiverr Help and Education Center

    • Like 3
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  5. 13 hours ago, sunjidatohmin said:

    how to solve this problem?

    You should have received an email with the reason why your gig was denied. However, as it was mentioned above, there is no way to recover the gig once it was denied. I suggest you to read the TOS to learn more about Fiverr and the rules in here.

    • Like 3
  6. If you want to make a living as a freelancer I suggest you not put all your eggs in one basket. Use Fiverr as one of your source of income, not the only one. Freelance is not easy money neither is Fiverr or any other platform. Also, read the TOS and make sure you stay out of trouble.

    I suggest you remove this from your gig. Offering money back guarantee is the best way to attract scammers, not to mention cancellation can affect your stats and ratings and also abusing the cancellation option may put your account at risk. 👇



    This is headache for life. Limit your revisions. ☝️

    Good luck.

    • Like 7
    • Up 1
    • Thanks 1
  7. On 8/3/2021 at 6:43 PM, angel_amelia4u said:

    Now can I verify with my father's id card. ?

    Does this question really makes sense to you? The obvious question is simple. No. 

    Also, read the TOS before anything. It seems you need a bit more reading before start offering your services.

  8. 31 minutes ago, saint_777 said:

     what would you do if they ask you the same thing?

    Just say that it is against Fiverr TOS communicate outside the platform and you will keep the communication on Fiverr.

    Many users (buyers and sellers) do not read the TOS. Also, many buyers think that the TOS only applies to sellers and not to buyers (which is a mistake).

    • Like 3
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  9. 1 hour ago, suny1234 said:

    I uploaded the screenshot of email in the post.

    The email is clear, you violated the TOS, your account was disabled. You have to wait 90 days to receive an email to withdrawn your funds. The decision cannot be reversed. If you have questions regarding the violation, read the TOS. If you still have questions, you can contact Customer Support and they may be able to let you know what caused that. However, keep in mind that customer support cannot change the decision. I suggest you to start offering your services somewhere else.

    • Like 4
  10. 2 hours ago, suny1234 said:

    Suddenly I got that email. I didn’t received any warning before.

    Fiverr can suspend and disable a account without a warning. This is from Fiverr Help and Education Center 👇

    • Some violations may result in an immediate block without warning based on the severity of the violation.
    2 hours ago, suny1234 said:

    What I done wrong?

    Read the TOS, you will find your answer there.

    2 hours ago, suny1234 said:

    Can I active my account again? 

    No, once the account is disabled, you are banned from the platform. 👇


    Permanently Disabled - means the account was disabled and will not be restored. When this happens, the customer cannot log into the account at all, and the reason it was disabled was due to a serious violation of our Terms of Service. 

    Sellers with funds available for withdrawal will need to wait 90 days to withdraw, as described in our Terms. Once the 90 days are over, these sellers will receive an automatic email that will allow them 7 days to withdraw the funds. 


    • Like 2
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