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ligiacarvalho

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Everything posted by ligiacarvalho

  1. You can contact CS, but still they may ask you to wait for the processing time.
  2. To withdrawn from the phone, Fiverr sends a link on the email to confirm the transaction before continue. It is one extra step, different when you try to withdrawn from the desktop.
  3. Looks like the Forum is abandoned. I feel that many regular members that have relevant and useful things to say are slowly leaving and the non-sense is taking over with no one watching it. Like @mariashtelle1 mentioned above, you can report the posts but there is a feeling that no one will even take a look on it.
  4. If you want to make a living as a freelancer I suggest you not put all your eggs in one basket. Use Fiverr as one of your source of income, not the only one. Freelance is not easy money neither is Fiverr or any other platform. Also, read the TOS and make sure you stay out of trouble. I suggest you remove this from your gig. Offering money back guarantee is the best way to attract scammers, not to mention cancellation can affect your stats and ratings and also abusing the cancellation option may put your account at risk. 👇 100% MONEY BACK GUARANTEE UNLIMITED REVISIONS This is headache for life. Limit your revisions. ☝️ Good luck.
  5. Contact CS and check if the cancellation was a result of a chargeback.👇🏻 https://www.fiverr.com/support/articles/360010978618-Chargebacks-and-seller-protection
  6. My suggestion is to delete some of the links you have on your gig description as not all are allowed and you can get a warning on your account. Here is a list of approved links on Fiverr. 👇 https://www.fiverr.com/support/articles/360016541618-Allowed-Links-for-Gigs
  7. You are getting impressions but potential buyers are not clicking on your gigs. I would suggest you review your gig images, as in my personal opinion, are not very attractive. Also, try to advertise your gigs out of the Fiverr platform. This article may give you some ideas. 👇 https://www.fiverr.com/support/articles/360010490438-The-How-Tos-Of-Advertising-Off-The-Fiverr-Platform
  8. If you delivered what was agreed upon you have all the rights not to accept the cancellation. Try to communicate with the seller (as you already is) and explain to him that your job was completed as agreed. However, keep in mind that he may try to cancel through customer support, and in this case, they may cancel or not.
  9. You can send a friendly reminder that you are still waiting for the details. You can also contact CS requesting that they send the client a message asking to answer you.
  10. What was the message saying? The message should have a reason for the violation. Read the TOS. You should find the answer yourself there.
  11. The fact that you have a plan in mind, that you are concerned about your future but not compromising your work ethic and the quality of your service says a lot about you. You are on the right track 👏🏻
  12. If the information was exchanged on the order page and it is necessary to complete the order, it is ok. If the buyer gave the information for communication outside Fiverr, you say it is against TOS. Any communication outside Fiverr platform is forbidden by the Terms of Service. 👇🏻 To protect our users' privacy, user identities are kept anonymous. Requesting or providing Email addresses, s***e/IM usernames, telephone numbers or any other personal contact details to communicate outside of Fiverr in order to circumvent or abuse the Fiverr messaging system or Fiverr platform is not permitted. Any necessary exchange of personal information required to continue a service may be exchanged within the Order Page. Fiverr does not provide protection for users who interact outside of the Fiverr platform.
  13. You have this on your gigs. Why offering something you will not honor? Delete this from your gigs if you do not want to provide it 👇🏻 · Unlimited Modifications & Revisions · 100% Fund Security
  14. You can only post your gig links on MY Fiverr Gigs category.
  15. Aren't you the SEO expert? 🤔 This is your profile description 👇🏻
  16. Please move your post to Improve my Gigs as it is the correct category to request feedback about your gigs.
  17. In addition to what @jonbaas mentioned above. Keep in mind that earning the Forum badges will not impact your Fiverr account. It will not increase orders, impressions, clicks. The forum is a place to learn and help others.
  18. This thread is from 2017. Please start your own topic if your need help.
  19. Yes, we can see how this gamification is, unfortunately, changing the forum's purpose.
  20. Terms of Service. The rules that you have to read before you click on the box confirming that you read when opening your account. https://www.fiverr.com/terms_of_service
  21. This is the best way to attract scammers, not to mention, abusing the cancellation option is against TOS and can put your account at risk.
  22. This is not true. Impressions are the number of times your gig was served (reached) people, no matter if it was clicked or not. In other words, is the number of times people see your gig. You can be offline and people will still see your gig.
  23. This article may be helpful for you 👇 https://www.fiverr.com/support/articles/360010490438-The-How-Tos-Of-Advertising-Off-The-Fiverr-Platform
  24. This article may be helpful for you 👇 https://www.fiverr.com/support/articles/360011028318-Managing-your-Gigs
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