Hello,
My name is Shajib Hassan. I am a UI UX and Print Designer. A couple of weeks ago, I completed a project for a UK client. He provided me 5 stars with good comments. The client also provides 2nd task to start. I sent him a custom Offer for the newly started project. At that time he did not accept the offer and told that he will accept shortly. Basically, I designed a unique 4 pages brochure for his startup and did some mockups. The project has been completed and delivered. The client has published it on their website as well. I also send him a reminder to accept the offer and make the payment, He asks some revisions, and I have revised(the client provided new designs to add on mockups on the same layout) all the things that he has requested. A couple of days later he again asks for a new revision. This time he comes with a brand new concept and it is a new layout, which requires starting from scratch. I told him this is a new concept, and we can start with another offer, and the client agreed. Now he is not responding to my message.
I know I should not start the task before accepting the offer. He was connected with me over voice calls all day long until the task is completed. Generally, It creates trust among us, the client has 154 good reviews.
Please let me know your opinion. what should I do now?