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Seven

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Everything posted by Seven

  1. I would like to know if buyer cancelled the order before or after mark the order completed? Also, According to your gig details, is there any information that you will give this task with any package or it will be count as an extra paid work? Give a clear message in your gig description about your working process and what will be the end result. Also, if you think you did this specific order according to your gig details or buyer's initial requirements, and also you asked to budget adjustment for additional work (as you said it wasn't possible to do that with that small budget), You can reach Customer Support and explain everything, they will help you to sort this issue. And for new order, Discuss with buyer in details about the total work, after that if he changes anything, you can ask for adjustment. If not, then CS will help you.
  2. It's related to few factors. Fiverr system detect and give priority of the device actually. If you spoof your device identity, then it may cause an issue with fiverr. Also, if you frequently keep changing your ip, fiverr system may detect it as suspicious activity. This all if you use VPN and fiverr at a time. So when you work with VPN, you can close the fiverr tab. Also, if you use VPN and work on a site by violating their T/C or TOS (example: google review), you will be suspended as well.
  3. Research your competitor, Improve your gig image, title, tag, descriptions with keyword as needed. I hope this will help you. Remember, impression is how many times your gig appeared to the people. And if your gig title and gig image attract visitor, they will click to visit it. So there is a great result of having a great gig image and title.
  4. You can get paid early, just after each milestone completed. Previously it was for total order completion after all milestone completed.
  5. Allowed link lists is only for gig description and profile only. In inbox/order page you can write links as needed without any issue. Just be careful in your links there shouldn't be your contact information. https://www.fiverr.com/support/articles/360011421218-Gig-policies?segment=seller
  6. According to this, he is demanding work equals to the placed order. Then why he should increase the budget actually? Or you mean more than the placed order? If more than the placed order, in that case discuss politely that you already worked for the order he placed, and you would like to work extra with payment only. If he don't agree or ask cancellation or threat you for a negative review or something like that, You can reach to customer support and explain everything with details, so CS can help you.
  7. No, it's not that you have to talk to CS. But As there is an option to discuss with CS in Ticket categories, So you can do it. I was also waiting for the level update by this month, but no luck. Before I discuss them, I thought to ask you if you already contacted or have any update.
  8. I agree. Also with discussion, time limit can be adjusted too after getting an order. I remember Last year September, I had to ask half of my buyers to accept 7 days time extension as I can not complete within this time because of pressure, and I don't want to work faster as it's all related to a brand image. And they all accepted happily. Yes, we should always tell them the true reason. Not like I lost my ###, I'm sick etc etc.
  9. Sometimes raising limit doesn't work. So many orders overnight before changing the delivery days as well. haha
  10. The craze of September started from August for some categories. I saw some great creative peoples are forced to limit the order queue for getting a big number of orders haha!
  11. Congratulations on your journey! Did you contacted CS about some suggestions to be TRS?
  12. Then only the option to contact CS. Fiverr will take it normally, no worries.
  13. I think you can have a try from https://www.fiverr.com/users/design360pro1/edit/billing
  14. I also got the invitation and available in my account header. What's that No earnings clearance? I think it's early payout but instantly with 1% fees right?
  15. Then I think there is some special instruction for EU Zone for withdrawals. Though I can't find it. Better you reach customer support to clear with this for this one and also for future withdrwals.
  16. If it's because of currency conversion then I don't think so. Cause currency conversion rate can't be 6.82% But if you say You withdrew in USD, converted it into EUR currency and again converted to USd. then it could be, but yet for double conversion, it shouldn't be 6.82% Only the possible way if you withdrew in USD, you will see you received 88 USD then converted it into EUR. Then calculated those currency with google rate, how much USD you received based on google or bank conversion rate, then it could be only. as paypal gives less conversion rate. I will suggest you to check with your paypal registered email. That transaction email should state that actually how much USD sent to you. And also you will see the transaction breakdown stated fees or currency conversion if really that happened! Same thing you can check with the transaction history from your paypal account.
  17. Try with a private window/incognito window ( i mean without login to fiverr) https://www.fiverr.com/username (username will be replaced by his username) If you see that his id is available, it means he blocked you. If you don't see then may be he is facing any issues with fiverr.
  18. We advice you to write your inquiry in details cause you didn't said your service details. What you do actually? And also pricing is personal matter. You judge yourself how much you want to get paid or you can compare others to understand the standard.
  19. Usually it's free. I will ask you to check the transaction history if there is any information like you received 88 but fees taken $6. I don't think the fees will be that much higher though! I searched to findout the EU or Germany based withdrawal details if there is anything about the fees while sending, I didn't find any. If you don't get any clue then I will suggest you to reach customer support by opening a ticket from https://www.fiverr.com/support_tickets/new If you get any response, you are requested to reply here. So other people will know as well.
  20. Me too. Also I supposed to be TRS this month as well. But unfortunately nothing happen. As I saw individuals are getting TRS usually so everything updated as individual then agency. But this also didn't work. Leave it. Apply for pro 🥳
  21. Congratulations! Best wishes on your new adventure. Keep patience and provide better service to flow with the wave.
  22. When you see late in order page, it's automatically tells you take it as high priority to get rid of this as soon as possible! haha!
  23. If you initiate the delivery, write in details to the buyer that why you initiated the delivery and also will be available to make any changes when he will return and asks. It will give a positive impression and also providing that support will build a good relationship with your buyers and increase your opportunity to get repeated orders.
  24. If you get the instructions already (full), and worked on that then you can initiate the delivery. If you didn't get the details yet, then you can contact fiverr support for assistance with cancellation. It will not affect your completion score.
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