Hi, recently I got an order out of nowhere and the buyer immediately rushes me to start contacting him through w**ts*pp, he has a business account and have more than 100 nice reviews of him, but I refuse to communicate and discuss project details with him outside of fiverr because this is a clear violation of Fiverr's terms and services and I'm not comfortable proceeding communications outside of Fiverr, then somehow my messages are flagged by Fiverr, probably due to my messages having some keywords that trigger Fiverr's system, and I think he saw that Fiverr cleared those messages and saw the message "Fiverr has cleared this message" and he took offence to that thinking that I reported him.
Now that I placed a cancellation order on him, he is more mad, and refuse my cancelation order, then made his own cancellation order saying that I'm trying to take his reputation and his account down and threatened to take further actions against me.
Has anyone encountered this kind of problems before?
Any help or suggestions would be appreciated
Hi, recently I got an order out of nowhere and the buyer immediately rushes me to start contacting him through w**ts*pp, he has a business account and have more than 100 nice reviews of him, but I refuse to communicate and discuss project details with him outside of fiverr because this is a clear violation of Fiverr's terms and services and I'm not comfortable proceeding communications outside of Fiverr, then somehow my messages are flagged by Fiverr, probably due to my messages having some keywords that trigger Fiverr's system, and I think he saw that Fiverr cleared those messages and saw the message "Fiverr has cleared this message" and he took offence to that thinking that I reported him. Now that I placed a cancellation order on him, he is more mad, and refuse my cancelation order, then made his own cancellation order saying that I'm trying to take his reputation and his account down and threatened to take further actions against me. Has anyone encountered this kind of problems before? Any help or suggestions would be appreciated
