madonnasilva

I contacted support and my problem solved within a matter of hours. Thank you everyone for the advice!!

@theratypist Thank you. Also, I delivered the order to one and hoping to contact the resolution center regarding the other but, now my client says he hasn't received the delivery

@dineshmadhushan @shafain876 @theratypist Thank you! I wonder if the client themself can withdraw the order and also, I wonder how to distinguish between the paid order and the unpaid one. Client only paid for one however

Hi! I ran into an issue where my client has placed an order but had to fill requirements before submitting it, since I already had them noted down from her and the delivery package was ready, I skipped the requirements from my end. Later she has tried again and somehow submitted the requirements and placed the order. Now there are two orders. I need help soon. Delivery due in the next 2 - 5 days and I need to know whether I should contact support or is there a way which I can solve this from my end. Thanks.