andywarburton

If they know what they are doing, sure they might be able to help in some areas. For example, how do your prices compare to the competition? Does your image stand out? Are you using the right keywords to appear in searches? (I recently noticed I had missed a keyword, and I had a quite considerable jump in sales as a result!) However, I believe the key thing that impacts your gig is your performance. Do your buyers love your service? Do you get good reviews, respond quickly? You can have the best listing in the world, but if you don't offer a great service, it won't perform.

Be patient. When you get your first order, go above and beyond to make sure the customer is happy, then more work will flow.

In your case, they can see that the customer was unhappy with the results of your work (delivered in the wrong format) so they are choosing not to compensate you. Thats the end of it, theres no negotiation on this. Effectively, you have been scammed by the client. I wonder if Fiverr blocks/bans people who use chargebacks? (I know lots of other services like Apple and Amazon will do this!)

I did this a while back... the number of orders dropped slightly but I got more money for the gigs I did do meaning I got the same money for less work. Thats a win for me (although I value my work/life balance!)

yes - Fiverr even encourages this. However, I have to ask. Why would you? Why PAY to send traffic to Fiverr who will take a cut of your sales when you can just deal with the customer directly?

From what I can tell, the biggest influence on your ranking for established sellers is your private reviews. After each sale the customer leaves a public review (that YOU and other buyers can see) and a private review. The private review is used internally by Fiverr to see how you are performing and I'm almost certain they use it to adjust your ranking. The problem is, customers can give you a five star public review and then absolutely trash you in the private review at which point you get punished and have no way of knowing why. I have had this happen a couple of times, but eventually things will pick up and your orders will resume. The only thing you can do is be patient.

Did you try turning it off and back on again?

This is flat out false. Being online might get you more clicks and responding quickly to customers can increase your likelihood of converting enquiries into sales but being online has zero measurable influence on your ranking.

What good does this do? Does it allow you to block bad buyers from ordering or cancel their orders without penalty if they are likely to be a pain?

There is no "rank". From what I can tell, the algorithm is dynamic and shuffles listings around based on what service Fiverr thinks is the best match for a particular customer, occasionally rotating in new sellers to see how they perform. If your gig isn't appealing, people won't click on it so take the time to make your listing awesome. Eventually a customer will take a chance and buy your service, then if you do a good job and get a good review, Fiverr will rotate you into the top positions more frequently.

I have never offered revisions due to the nature of my service. Unfortunately, Fiverr still allows customers to request revisions. I've had a number of people use the revision functionality in the past but usually their requests make sense so I just let it go. In the end I made some small changes to my work and re-delivered it. I'm hoping the customer will just let it go with no fuss this time. If they keep messing me around I'll contact support for sure.

I have a client who ordered my gig. I delivered early and then they requested a revision which made no sense and have since ignored all of my questions. How do I move forward with this order? I can't complete it, I can't redeliver the same thing, I can't get any further clarity from the customer. Cheers

really think about the phrases that you use in your title... don't just use the name of the service but figure out the words that your customers will use too!

I'm a seller on Fiverr, from time to time I also buy from people on Fiverr. That doesn't mean I'm scamming people. In fact, I go out of my way to treat sellers the way I expected to be treated when selling in the hope that they'll at least have a good experience when they deal with me. Now if you delivered the work and he cancelled for a crappy reason then that sucks, especially as a fellow seller.

It's your right to refuse work you aren't comfortable with but the "photoshop master" was insolent and unprofressional. There's no need to resort to name calling.

Reply with "no thanks" (so you keep your response rate up) then block them and never think about it again.

Just coming back to this post, so far December has been pretty quiet for me!

In the western world, November and December are full of various "winter holidays". The main ones being Thanks Giving and Christmas. Lots of people take time off from their work and businesses to spend time with family or are very distracted by end of year administration (for example big companies have performance reviews and compensation evaluation cycles, planning for the next year etc). This results in a change of focus for a lot of people.

Rreally depends on your industry... For example if you do ecommerce development, most people are already up and running (or not wanting to make any changes) due to the seasonal rush, however if you do letter writing services it's probably quite a busy time of year!

Every time I've tried increasing my prices I've seen an immediate reduction in the amount of orders I get... I'm scared of trying it again 🙂

Colour theory is interesting, but can be challenging in an international market. To different cultures, different colours can mean different things (for example in some parts of asia white is the colour of death, whereas in europe black is the colour of death).

See... THIS is how you do negotiation people! GIVE AND TAKE. You want a cheaper price, you have to make sure it's worth it for the seller too. There are many ways to do this (accepting less revisions, longer delivery times, use a template instead of bespoke design etc). Creative negotiation is the way forward!

Step 1: Have a following on social media Step 2: Promote your gigs to your audience Step 3: ???? Step 4: Profit!

The southern countries need to make more of an effort as far as my map is concerned 😄 Come on Africa, where my orders at?

Almost certainly not unless by some miracle a buyer spots you on here, takes a liking and makes an order. 90% of people here are sellers though so it's very unlikley.