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chronos_1

Seller Plus Member
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Everything posted by chronos_1

  1. Already shared my opinion on earlier thread that value for money does not make any sense. 1) Buyer should not start the order if he/ she feels that order value is high. 2) I recently had a feedback of 4.7 with 4 star in value of delivery and tons of positive things in things that went well which contradicted this and buyer is still working with me. 4) Value of money/ delivery is a very bad metric as it cannot be judged unless you give same work to different seller and then quantify the work provided. Even then, If I choose to keep my price higher regardless of whatever reason It is my choice and if buyer has agreed to pay that amount and gets exactly what is promised then it is value for money since he/ she agreed to start the order. PS: - I have a success score of 10. The new rating system is forcing down ratings, it should be natural and not forceful.
  2. Okay, maybe the information I have that warning remains forever is maybe incorrect then.
  3. This is incorrect. Warning remains in the overview for the level system and it lasts for 30 days I think. Other than warning remains in your account for lifetime, this is my understanding.
  4. How do you know your warning was removed, Did any of the CS told you? I think warning remains for lifetime..
  5. Will extending order mutually without any conflict result in negative score? - I had a buyer who did not have time to check his order and we kept on extending it for 4-5 months I think, I did not mind as the buyer is genuine, I have worked with him before.
  6. I have score of 10 but here is my input: 1) Remove or change value for money: - I set a price which I feel is justified for the experience and expertise I bring. Buyer is unknown about the work that gets put behind the curtains nor has expertise on how it is done. - If the buyer thinks that price for the service required is high then he/ she should not start the order itself. - I think this forces seller to reduce the prices as we get directly compared to other gigs with lower prices and provide same services. However, prices are based on final quality that you would receive which cannot be quantified without asking 2 sellers to do exact same work. 2) Success score to remain TRS which is 9 is high in my opinion and it should be 8. Same goes for rating, since the new rating system has come into effect it seems 4.7* is the new 5*. To remain TRS we need to have 4.7* which I think is not good.
  7. I know pay per click generates more money for fiverr. This is only my suggestion, because this ad is not a standard one where we can control on what happens with it. Overall my suggestion would be to do pay per order and then charge a fix commision on it if that offsets the overall click costs.
  8. To be honest, if you are not getting results you should turn it off. But, in my opinion promoted gigs can get better and they should charge only when order is place through it ( can increase overall charge value ). Anyone saying it is like google, facebook ads then I beg to differ as in those you get control on who and what to show in your ads. In this we do not have any data on who saw the, where it is played, etc.
  9. Being a seller from several years, I do not think the information you have given is correct. 1) Extending the delivery time before the delivery date DOES NOT MARK as Late Delivery 2) Take enough amount of days before starting the order and I would suggest take few days extra to tackle unfortunate events. 3) In case of buyer not responding, giving requirements after some days. Extend the delivery few days back itself and do not wait for the last 2-3 days to do it. As an experienced seller I would suggest keeping a realistic delivery date where you deliver the quality work and complete it within that frame. If the order does not get completed within the timeframe given by you, then yes buyer can get mad and also report about it as ultimately time is money.
  10. I think you are missing a point here. 1 in 20 is a lot and people are against it but the new system could make it 1 in 5/10, meaning it would be worse than before. It should be better than before about the review system Other than that buyer do not know how the level system, rating system works here so according to them 4 out 5 star is great. Take Amazon for example, A product rating of 4 star is considered great. So the thing is either fiverr has to lower the overall bar for seller levels or create more education for buyers, I think first option is achievable.
  11. Nope, I was compensated even before I had seller plus so I do not think that is the case. If they have changed something regarding that then I am not sure.
  12. To be honest that is not the case, over the time I faced few chargebacks and even faced one recently for a order which was completed 2-3 months before. Fiverr has fought the case and won it over for me every time I faced this issue. In your particular case, we cannot comment unless and until all the details of the specific order is revealed. Also fiverr does not take any guarantee for chargeback, they do fight the chargeback case for you but it is not guaranteed that you win.
  13. Another sad part is sometimes they come through from promoted gig option, meaning I pay them so that they can ask work from me.
  14. They have not banned you for fake views, like or subscribe. They have told you guaranteeing certain amount of views, likes, subscribe is not allowed, in the gig package info you have stated the number of of views you will get for user which is the guarantee they are talking about.
  15. In the packages of your gig, it does say you are guaranteeing certain amount of people. I am not familiar with if it is allowed or not but if the email you got said it is not allowed then yes it is what are your providing.
  16. The order completion rate is from last 60 days. It is very likely that one or more orders which you did went out of 60 day range which dropped the completion rate.
  17. Exactly my point, if a buyer wants to move forward with using AI tools even though it would bad he/ she is free to do. I am not familiar with writing nor do I have any knowledge about that field but designing is one of my fields and I can say with new AI tools it is much cheaper and better to do in several cases for my field.
  18. We do not have enough data to support that hypothesis. Again, as per my opinion anything good will sell itself whether written by AI or human but it is wrong to force someone to pay a certain group whether they be developers/ designers/ writer, etc when a better or cheaper alternative ( as per the buyer, not necessary it would be better or cheaper ) is available to him/ her.
  19. I do not think this is a valid argument. 1) Any book which would be good to read will do good regardless of it being written by AI or real person. 2) Its like saying you took the job away from people who wrote by introducing computers. 3) I have not idea about writing book, etc and do not enough knowledge about can AI do those. But, currently AI cannot make the games so this is not an option for users currently but as the AI advances it will become an option and we would have to pivot accordingly. I get that, I was just stating the fact that why would people not look for cheaper and better ( in some cases ) option when it is available to them.
  20. I do not understand what is wrong with it. If an AI helps people do things which they normally have to pay for then why is it bad?
  21. In these type of cases where buyer does unreasonable demand, you can contact CS. They would cancel the order without affecting your cancellation rate, I have been helped several times in cases like this.
  22. Not true completely. We offer game development services in the platform and every game is different from the other so it is a must for buyer to contact us before ordering to get an accurate costing with timeline of the game buyer wants to make. I am sure there would be many such categories where messaging first would be beneficial for both buyer and seller.
  23. In this case , there is a bug in fiverr system . It happens when buyer asks something in order page and completes the order before you can respond to it . Then this thing keeps on increasing and there is nothing you can do about it This is true and there are tons of bugs on fiverr currently . Customer support gives same answer over and over again without actually checking it or giving a fix .
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