I am quite disappointed, and would really like to have some support on how do deal with this issue.
I am a relativity new seller on Fiverr, and have been working really hard on my second order. I had already spent over 6-8 hours working on the order, and talked a lot with my client. The order was quite complex and I ended up going overtime, though my customer said he understood completely. The main issue was that because of time zones, I couldn't get him to test my code on his website. Anyway, my client and I were working on testing a piece of code, when suddenly the order got cancelled. Just for the record I had actually already submitted a working prototype of the website, and the order was currently in revision. There was no reason, and it said it was by customer support. I looked at Fiverr Messaging, and I couldn't communicate with the buyer. It appeared that his account had been disabled.
Does this mean that I lost 6-8 hours of work and dropped my order completion rate to 50% for nothing? Is there anything I can do?