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trombonhero

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  1. Hi, It seems that the "Recording Length (in seconds)" tab of the basic package has been updated, and it's now possible to edit it as needed, above the previous 30-second limit. Cheers, Michele
  2. @zahir_is_here No need for suggestions. Fiverr is absolutely clear on this: keep all the messages on the platform.
  3. Every buyer is an authentic buyer. With this in mind, we focus on selling our services. When we're not sure about who is who, well, we are the buyers. 😁
  4. Also, make sure that your app notifications are working on your smartphone (settings) as well 😁
  5. That's good, Fiverr is preventing you that for safety reasons 😁
  6. Hi 👋 Is the buyer account still available (on Fiverr)?
  7. Me again 😁 It's not the same as the gallery's portfolio. I've just double checked it: WAV files appear on the live portfolio 👍
  8. Hi @jejopads, If the buyer unchecked the box while accepting the delivery, usually it means that the buyer doesn't want that sample to be shown. On the other hand, if you both agreed in advance and talked about that before delivering the order, you can send a message to the buyer through the Fiverr inbox (from the order page, if you don't have an open chat with the buyer yet) and ask for permission. Customer support can't help you with this... I mean, they can help you somehow but they can't get back your sample and they won't contact the buyer. It's just a longer process. No need to waste time on both sides. If you are 100% sure that you're not bothering your client and that you both talked about this before, send a kind message through the inbox asking permission to share a specific sample (attach it to the message).
  9. The customer needs to accept the delivery, to write a review, and to check "show the delivered work on my review". At the end of this chain, if we write the review as well, it will show as soon as we send it, or after a few days (if we don't). However, if the buyer doesn't write a review or unchecks the portfolio sample option, nothing will be added to our gig portfolio and we are not allowed to share any audio files without permission. Well, if I didn't receive any updates after I've delivered the files (it depends on different things, could be after a few days or a few hours), I would probably write a follow up to let the buyer know that I'm still available, and that can take all the time needed to review the delivered files. I don't suggest to send a notification just for "having a review". Tip: we can use YouTube links on our gig pages. If you don't have enough portfolio samples to share directly on Fiverr, select any songs (on YouTube) that showcase your talent and service, even if it's not released by you but it's related to you and to your gigs, and add that link where a potential buyer will see it. This way you've nothing to be worried, you're just sharing it. I've done this through all my gigs, with different YouTube playlists for each macro genre, and I maintain updated the playlists, adding songs as soon as a new release with me on the trombone is released.
  10. You're right 👍 However, if the customer doesn't allow it to be shared on our gig portfolio (while accepting the delivery), we need to ask for permission for sharing it. I'm working on the Music Business category as well, as a session musician (trombone, trumpet, brass recordings), and I also send the final delivery inside a .zip folder, plus an extra file ready to shine on the gig portfolio ^^ Tip: Instead of sending just an audio track as Portfolio Sample, I like to create a video file with that audio and a nice image. This way, when the client accepts it to be shown on your page, the gig portfolio will maintain your unique flavour and professional taste 😁✌️
  11. ✅ If the client approved that sample to be shown on your portfolio while accepting the delivery, you're good to go. ❌ If the client didn't approve that sample to be shown on your portfolio on the first place, you have to ask for permission. Detailed information on the Help Center 👉 https://help.fiverr.com/hc/en-us/articles/360011421218-Gig-policies
  12. Always use the "deliver" button on the order page or the countdown won't stop ⏳
  13. @krish_solutions Please, just call me Michele 😊 For the future, if you need a faster answer to your questions, you can also use the search box on top of the Forum. You will probably get the same answer in a shorter time ✌️
  14. Hi 👋 Don't communicate with them on Telegram. Fix an offer on Fiverr. Terms of Service: https://www.fiverr.com/legal-portal/legal-terms/terms-of-service
  15. ... and on top of that: "All prices that appear on Fiverr are based on their original US$ price" "since the only currency within the Fiverr system is US Dollars"
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