This update is quite frustrating because I can not even understand why cancellations affect our completion rate, it is already something stressful. Because if you think from the perspective of a seller why would a seller want to cancel an order if there is not any problem with the communication or requirements from buyers' side. Like there are so many buyers in this platform whom can not even understand how rating system is important to sellers. They casually order and casually cancel orders without even caring about stats meanwhile sellers are the ones who did effort and could not get paid. Instead of these buyer centric updates they should bring partially refund options to protect sellers' efforts. I understand unresponsiveness and late orders but unsatisfactory order? How can you measure this? Because we all know there are some buyers who will never get satisfied with any product 😕 demotivating.