salehchandia

Appreciate the replies. However, my only intention is to aware the community. I am not newbie here. Its been more than 7 years (ON AND OFF). KEEP YOURSELF SAFE! PEACE!

@smartdezigns I already contact with support centre showed them, evidences (screenshots), even though I have more which I could share with them later. But I haven't got any positive response from them. Its been more than 40 days and I get the same reply every time "We are looking into it and will let you know". WHAT DOES THAT EVEN MEAN? How long it will take? However, I'm not seeking the solution here but I want to keep the community warned that there is a possibility that after the order completion, FUNDS can be removed. P.S: It is easy to advice instead of bearing the pain. THANKS ANYWAYS FOR THE REPLY!

@smartdezigns The order was completed and approved by the buyer. He even reviewed it. But after the 4 days "I received the notification " The order has been cancelled". Upon contacting with @fiverrsupport centre that told me that they havent cancelled it but the funds are removed by the BANK which buyer used. They even claimed that they were not aware that the payment was attached with unauthorized payment system. My question is: WHY FIVERR DIDNT AWARE OF THAT? HOW IT COULD BE EVEN POSSIBLE THAT BUYER USED UNAUTHORIZED PAYMENT? ALL THIS LEAD TO SERIOUS THREAT TO ALL OUR FUNDS, WE'RE JUST WASTING 20% FEES, THERE IS NO PAYMENT SECURITY EVEN THOUGH BUYER APPROVED IT, THEN AFTER FEW DAYS LATER HE COULD CANCEL IT BY THE BANK

I had my patience and that’s enough! Today I am sharing the story of @fiverr payment security system. Its been more than 40days I had received an order of around $760 usd and completed (with revision). As the buyer received the files, he immediately but after the order completion. And after 4-5 days ,I received a notification that FUNDS has been removed from my account. This is amazingly serious threat to me. As the funds were deliberately taken out from my account and it is a threat to @fiverr payment system. Upon contacting with @FiverrSupport , they told me that they donor have any control over that how funds are removed from your account. Every time I contact with @FiverrSupport they lied to me and kept the ticket open without giving me solution. My question is WHY DO I PAY .. CONT PAY 20% fees on each order if your @fiverr payment security system is not safe? YOU WENT AGAINST YOUR TOS AND CANT ABLE TO PROTECT THE FUNDS OF SELLER. I’ve all the evidences (screenshots,chats,payments) which I can go to take legal action. For… For now @FiverrSupport need to review this once again and #fiverr community must be aware of this act. YOUR FUNDS ARE NOT SAFE. WE ARE JUST WASTING OUR 20% fees. Can anyone suggest me what should I do?