@Kesha, I am attaching two screenshots with statements made by Fiverr. Could you please clarify what will happen with them once you launch the new level and rating system? Specifically, I'm concerned about:
"We lowered the rating score threshold from 4.7 to 4.2 to help sellers better maintain their levels." With all the upcoming changes, what's happening with the part that helps sellers maintain their levels?
"One of the first steps we are taking is to alleviate some of the pressure on sellers. The lowest rated order during the period will be removed from the evaluation of the seller." With all the upcoming changes, what's happening with the part to alleviate some of the pressure on sellers?
With all upcoming changes to your level and rating system, not only do you increase stress on sellers, but you significantly increase the score threshold, while encouraging buyers to leave lower ratings. It's not fair and too demotivating. I imagine that with all new changes, and as you believe that lower ratings increase conversion rate, the threshold should be something like 4+ for level 1 sellers, 4.2+ for level 2 sellers, and 4.4+ for top-rated sellers (maybe even lower). The interesting part is that you claim to have conducted a lot of beta testing and research before launching this new system. I believe you know that once it is live, many established sellers will lose levels sooner or later, even when we deliver awesome work. Just one or two instances where we do our best but still fall short of a buyer’s vision and receive low ratings may ruin everything. It's not fair.