krrishsodho

I set unavailable after reading tons of questions, concerns etc, I am eligible for TRS for almost a year and i never received it. Although I am happy after seeing 9 score. I am gonna take a long break and i hope Fiverr will sort out issues.

I am seeing a lot of accounts flagged, A lot of stories posted on Social Media, Well I feel like these people have multiple accounts. Just a guess as I saw this with someone I know and he was using multiple accounts.

I am seeing this Dashboard for Performance Metrics, Eligible for TRS but I am sure I am not gonna get TRS, Transparency is still questionable!

I Agree! Well sooner or later ai is going to take over CS & I feel like CS teams have a lot of tickets, therefore, they are in a hurry always, I have found a few Cs team members solution-oriented and focused on details so sometimes I get better-customized responses. Btw i stuffed few keywords in ai and asked to provide 3 lines, You can see it in top.

Hello Everyone, AI can help Fiverr provide 24/7 customer support, resolve issues more quickly and efficiently, and personalize support. This can lead to reduced costs, improved accuracy, and increased customer satisfaction. I am writing this because I am facing issues with CS for last 3 months, They don't read case properly & they don't focus on details So i need to ask them again to read ticket properly and respond accordingly, I did it multiple times and it's really frustrating and time-consuming. How they are gonna resolve my issue if they can not read and focus on details properly, sometimes I feel like I am getting responses from inexperienced or interns, Not only this but I feel like CS or Fiverr are biased toward my Pakistani Freelancers Community. I acknowledge that there might be low-quality or dishonest sellers from Pakistan, Bangladesh, and Nigeria, as I have personally witnessed and experienced such instances. However, it is unfair to punish or disregard the entire community based on the actions of a few. Most importantly I hate copy-pasted responses, So maybe Fiverr should Limit seller support ticket responses to 200 characters in some cases, sending copy-pasted & meaningless responses isn't good - I hate it personally. Share your thoughts on and your recent experience, btw i do not know where to complain against CS team. I am attaching 2 screenshots, I send details to resolve denied gig issue and see what response I get from Cs, Meanwhile I send same details to bard and asked "What he need?" it replied accurately, Both screenshots are attached. Kind Regard Kirshan Singh