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alexandamedia

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Everything posted by alexandamedia

  1. Wrong topic category. Please read the forum rules and stickied posts.
  2. I would try and see if it shows the same message when you remove any reference to contact in the description. Perhaps remove this line and see if it changes:
  3. Could be a scammer, could be a legit buyer, could be anyone. There's no way to know for sure. Take advantage of the "quick response" feature to quickly respond to these messages. As for buyers who ask for different tasks, if its happening a lot maybe you can make it more clear on your profile what services you do and what you don't do.
  4. The order will auto-accept in 3 days. If they are online and haven't complained/made comments about the delivery, it is safe to assume they are happy with it and have moved on. They aren't under any obligation to leave a rating for you either, so i'd focus instead on any other orders or attracting new buyers.
  5. Yep, it is important to reply to messages when you see them, even if you are telling them that you can't do what they are asking for. A quick way to quickly reply without spending too much time worrying about the request is to use the Quick Response function. However, if the buyer is asking something against TOS, being unreasonable, rude or spamming then you can report them or block the user. This should not affect your response rate.
  6. What seems to be the issue? The score out of 10 is the actual score you got on the test. The top percentage part is showing what percentile you are in compared to the rest of people who took that test. I'd imagine the illustrator exam is harder than the wordpress test, so getting a 7.8 puts you in the top 10% of test takers whereas the 7.8 was only top 20% for the wordpress test.
  7. I answered your question above. Research and plan for your own success yourself. If you truly want to succeed on the platform then you will be happy to put the time in to learn and work things out. That's what being a freelancer is all about.
  8. If your gig is ranked well but you aren't receiving orders it means either: The demand for the service you are offering is low Customers don't see the value in the gig you are offering (price/offering /quality of work)
  9. You can create multiple gigs in the same category but they must offer different things and not be duplicate gigs. You could create a new gig, offering a slightly different service underneath the same category.
  10. On the analytics page at the bottom. Just click analytics and then overview at the top!
  11. Well it really depends what skills you are trying to develop. There are a multitude of platforms all with their pros and cons. I'd recommend checking them out yourself and deciding what platform is best for you. A few notable platforms are: Fiverr Learn (Benefit of this is it shows badges on your Fiverr seller profile) Skillshare Coursera Udemy Khan Academy Lynda Masterclass
  12. Impressions are the number of times your gig has been seen in the search results. So long as you are on the page it will count as an impression, even if they didn't scroll over your gig exactly. It can be a helpful metric to see how many people are viewing your gig and you can compare that with your sales to determine how successful your gig is. That being said in my opinion it isn't the most important thing, sales are. If you only have 10 impressions, but you made 5 sales that is a lot better than 1000 impressions with 4 sales. It seems like you are new to the platform so I recommend reading the rules, terms of service and community standards to make sure you are aware of everything. I also recommend looking through and reading through the forums. If you have a question or are unsure about something, the chances are there are already several posts about it on the forums.
  13. Wrong category. This category is designed to give unique or helpful tips for other sellers. I think this should be more than enough proof that simply staying online won't bring you orders. Instead of waiting for orders to come to you, what are you doing to improve your gigs and attract buyers? Finally, your gig images are not your own work. You are showing the product images for purchasable wordpress themes. You've not even used those themes and edited them to create a custom website yourself, you've just stolen the images.
  14. No disrespect but how can you give tips for "getting 1st order quickly" when in the 3 months you've been on the platform you haven't made any sales?.. Aside from that, these are the same "tips" that are posted numerous times daily. I appreciate the positive attitude and apparent willingness to help other sellers on the forum, it just seems a bit strange for you to imply this is the method to get sales.
  15. Its annoying that so many buyer requests that are blatantly against TOS still make it through and get 100s of responses from sellers. There really should be an option for sellers to report buyer requests for breaking TOS or flag them as spam. Buyer requests could be a great tool to help buyers be more specific with their exact needs and find matching buyers but its so overwhelmed with spam, at least in my categories.
  16. We can't say for sure, but personally I don't think it will have a significant effect just because it would then be easy to abuse that mechanic against other sellers.
  17. Your gig is in an extremely saturated category. There are thousands and thousands of gigs offering the exact same thing. What makes you stand out? What are you doing better? To be completely honest I would recommend finding another category that you are qualified in and can provide great service in. Please don't recommend these groups. They are spam and designed to game the system but I have yet to see any evidence that they work considering most of the people who promote them on here have little to no sales.
  18. When editing the gig description there is a limit of 1200 characters. Make sure you are under this. What parts of the description is missing? I have noticed that if you include symbols/emojis in the description it doesn't always display correctly when editing.
  19. After the buyer accepts your delivery they are prompted to leave a review. This is the review that gets shown on your profile and gig pages. However a short time later, Fiverr will also ask the buyer for more feedback. This feedback is private. Neither you, or other buyers can see this information. Perhaps a buyer will have feelings about the service that they didn't want to mention on a public review and so Fiverr wants to try and understand this information. Nobody knows for sure how this private review affects your account but it is safe to assume that an order with a 5* Public review and a negative private review will be seen as less favourable than an order with a 5* public review and a positive private review. So how can you improve this? Provide great service and create work that your buyers love! Do NOT ask your buyers to leave you a good review, or even hint about it. Because you can not see this review, there really isn't much point worrying about it anymore than your public reviews.
  20. 1: No, its often spam and unlikely to find you a buyer. 2: No, you don't need to send 10 requests. Only ever respond to a request if it is something you can accomplish, with an appropriate time and budget requirement for your work. Taking on orders that you are not qualified for is not helpful. It will leave the seller stressed and the buyer unhappy. 3: Nope, whilst you can learn a lot from the forum, being active here makes NO difference to your orders. You won't get orders by commenting on every post on the forum. Most people on the forum are sellers and even if there was a buyer looking through the forum, it is unlikely they would be convinced to buy a gig from somebody who spams a forum. Also I have seen 0 evidence that being online constantly on Fiverr itself is useful for getting more sales. Just go online when you are working or check occasionally throughout the day. 4: The only correct advice here in that of course you should always strive to improve. But even that isn't a requirement for getting your first order.
  21. It seems like your gigs generally fit into the overall category of graphic design so you could put that as your skill if you wanted to. That being said, there are some stuff I would change. This is information buyers can already see on your profile. Doesn’t really say anything as being professional and delivering on time is expected. The available 24/7 part shouldn’t be something you are aiming for either as it isn’t possible. This is fine but could probably just be put in the gig descriptions. Overall I would use the description differently, use it to quickly introduce your buyers to yourself and give them a general idea of who you are and what you do.
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