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arslanmalik_gfx

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Everything posted by arslanmalik_gfx

  1. Hey Arslan here, I have been a graphic designer on Fiverr since 2019 and main selling gig was my vintage logo gig. I was also Fiverr Choice for the same gig in my price bracket at some point. Then by the end of 2020 I was given the promotion gig feature and like most of us I was curious of how effective was the feature. I started using it and got good results and had many new happy clients from it, so It was a win win situation for all of us. But it all started going down when all of a sudden the feature was taken away and my gig was no longer promotable any more. Since then my gigs have been down and out of the search, though I keep updating my prices, gig images and description just to keep my gig fresh ( not too often once in a month) and take orders from old clients every now and then but haven't recovered from it to the position where I was before. So this is my story and I'm still hustling let me if someone had been in similar situation and what was the result and if you were a winner how were you able to overcome this scenario?
  2. Thankyou for your thoughts. Well it was just one time and like I said I delivered what was asked and did wanted to feel blackmailed by the fact that anyone can just cancel the order so we have to do the work for them even if that was not described earlier in the brief. But Ill still keep that in mind and would try to avoid it from happening in future. Thanks again Fingers crossed
  3. Hey my name is Arslan and I go by the name of arslanmalik_gfx on Fiverr I got the feature of gig promotion on one of my gig (vintage logo), I considered it a good opportunity and availed it. I did get some decent orders from it and all was going well until the time it was taken away by mentioning that the gig is no longer qualified. After that it was all bad news because the gig started going down and I mean not by position but by pages, until the point where I can find it only by applying filters and even after that it can be found on the last pages. At first I thought its some sort of bug or something but the customer care said all is ok with my profile and its just the normal shuffle from the algo, but I do remember a miss understanding with a client and me not refunding as it was a miss communication on the clients end. I did not refund because of the moral and ethical values and not because that I didn't wanted to give the money back, it wasn't a fault at my end and I think that this de-ranking might have something to do with that, as the client might have tried to get back to me on the private review. But still if someone has some better experience or advice or opinion they want to share it'll be very help full as I feel sort of left out in this situation and don't know what to do or how long to wait. Note: I did change my gig images, tags, price and description to refresh my gig. Now the impressions are rising but very slowly as I had also received some new orders and some from the previous clients and all were completed with great ratings and happy clients. Thanks for reading all the way Any help or suggestion would be appreciated
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