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Everything posted by linda_young

  1. Listen, don’t worry too much about the next level, you just have to be patient from now on. The good thing is that you will soon achieve your target of $400. Evaluations happen after every 30 days. You will have a month’s time to secure more orders and bring the order rate up to 90% and above. One more thing, these metrics are calculated over a cycle of 60 days. So after a couple of months, these cancelled orders won’t reflect on your stats and you should be back to normal provided you don’t have any more cancelled orders in the future. Just go through all the terms and conditions of Fiverr with regards to your metrics. Make sure that you are aware of all these rules so that you don’t do anything stupid like opening another account because Fiverr can ban you for this act.
  2. I think it is the market which is low right now. I too am promoting a video editing gig and so far I have received only 2 orders over the last two months.
  3. That means your gig category has very high competition and is probably being bid at $0.70 per click.
  4. So here are my two cents on this new feature … My gig impressions moved to 42 with 7 clicks. The recommended bid price is 0.11 and I am bidding at 0.13. I received only one response so far very early morning today and although I replied to them within two hours, they had hired someone else for the job by then. So although I haven’t received any favorable outcome, things are happening around my gig. These are still early days for us to predict how the promotion feature is doing. If you have access to the promotion, I suggest to let it run for a month before coming to an outcome. I also believe you for not need to quote a very high price over and above the recommended bid price. For instance in my case, the recommended price is $0.11 and my bid is placed at $0.13. So if you have a recommended bid price of let’s say $0.30, instead of scaling up the price to $0.40, you simply need to bid $0.31 to outbid others. The recommended price of your bid is probably determined by the amount of competition your particular gig category has. Competition for a logo making gig could be way higher than a competition for a logo reveal video gig. That is why different sellers are receiving inconsistent bid prices.
  5. Try using incognito mode in your browser to search for your gig. Make sure you are logged out. If the status of your gig is active, it will show up somewhere in the search results.
  6. I agree. My stats are 35 impressions, 5 clicks and zero client response/ orders over the last few days in the promoted gig section. My organic gig impressions for the promoted gig have also gone down quite a bit.
  7. Try to ascertain the status of your gig by going to this link: https://www.fiverr.com/support_tickets/new/gig There could be a possibility that your gig is in pending status. If so, contact customer support immediately with screenshots of that pending status page.
  8. Don’t close the complain ticket as yet. This is not a proper response. Escalate the matter. Talk to the Team Lead or Supervisor if needed and ask them pointedly that in which section of TOS is it written that the buyer can cancel the order anytime he wants? Hold on to your complaint and keep engaging with CS till you get a rightful solution.
  9. I understand. I should have added the English translation as well.
  10. Thanks for posting the screenshot. It seems my message was flagged by a lot of users. I was only trying to make a point to olivia3d (whose country location is Bangladesh) in her local language (which is Bengali) so that she can reply to the buyers using “Google Translate” like I did to reply to her in Bengali.
  11. Recently I received this message from Fiverr when a regular client placed an order with me: “#$%^ is a Fiverr Business client Provide excellent service to earn their trust and work on more projects with their team.” Can anyone explain what this was all about?
  12. He has given me 4 stars on all the 3 metrics. Sound advice. I am already taking a cautious approach with the buyer. Let’s see how it goes. Any suggestions on how to publicly respond to the buyer feedback on my timeline. He has rated me 4 stars and said thank you very much.
  13. Blocking is the easiest solution. I want to avoid that. I am looking for a way to get my point across to the buyer without violating Fiverr’s TOS.
  14. Recently I had a client who gave a 4 star rating for the job I did for him. He is now returning to solicit my services for a similar job and may also order again in the near future. I am confused. I don’t know if I should take the job and risk a lower rating again or ignore him to maintain my current ratings. Prior to his review I had fifty “5 star” ratings at a trot. By taking up his work I run the risk of spoiling my ratings as he may again leave me a 4 star review. He is a new buyer so he may not be fully aware of the importance of rating systems for the sellers. Fiverr too does not allow us to communicate with the buyer on the ratings issue. Need help guys, how do I deal with this?
  15. Don’t use paid ads to promote your Fiverr gigs ANYWHERE. Period. You may risk losing your account as Fiverr is prone to be quite trigger happy these days. If you want clarification on the subject, contact customer support and take their approval first before taking this step.
  16. If your services are hosted here, you need to go out and find your customers to bring here. If your services are hosted on your own website/server, your need to go out, find your customers and bring them there. The difference is, you do all the hosting/website on your own website, and do everything from scratch, or, you make use of Fiverr easy-to-set-up services here. Fiverr is just a hosting platform… a place where you can host your services at low cost, and not have to set up your own website. Fiverr does not guarantee any sales, to anyone, just because they have services hosted here on Fiverr. It is unwise to expect them to do your marketing and promotion. Fiverr is just one source of customers, and certainly not the only one. No, the 20% cut that Fiverr keeps is not for marketing and promotion. It is the profit-sharing model you accept when you choose to host your freelance services here on Fiverr. You’re sharing part of your profits in order to use their platform. You’re still the business person offering your services, and any business person still needs to maintain and promote their business. Valid points, got it. Thank you for explaining it so clearly.
  17. You can earn as many orders are you are willing to go out and find. Where your gig shows up in the search results doesn’t – and shouldn’t matter. Your customers should not be found only in the search results or the buyers request category. Go out into the world. Find the people who need what you have to offer, and show them why they should hire you. I wouldn’t be surprised if the number one reason why so many new sellers fail here on Fiverr is because they expect Fiverr to give them all their orders. And when this doesn’t happen – because it isn’t Fiverr’s job to guarantee orders to anyone – those sellers leave Fiverr to try making money via other ventures. YOU are responsible for your own success. If your reliance on the search results and BR isn’t resulting in the kind of sales you want, then go out and find the customers who will provide the kind of sales you are looking for. Be proactive. Don’t expect Fiverr to provide your sales and success. Fiverr’s brand tagline is, “In Doers We Trust”. Be a doer. Go do what you need to do to become successful. Just a small question though? If I were to go out in the world to get buyers to purchase my services or gigs, why would I need Fiverr as a platform? The very idea of joining a freelancing site like Fiverr is to get secure business from it. That is the reason we are shelling out 20% of our profits, right?
  18. I am already aware of Google Drive. Dropbox, Wetransfer allow free uploads only up to 2GB …
  19. Apart from Google Drive, can anybody suggest FREE uploading sites to transfer files bigger than 3GB? Thank you.
  20. Just be patient. It happened with 8 of my gigs. They were all under review. When I raised this issue with CS, I received an auto generated reply stating that they will get back to me after 10 days. And yes, CS did help me out after 10 days and all those gigs were restored in the search results.
  21. Just go to this link to check the status of your gig. https://www.fiverr.com/support_tickets/new/gig Sometimes after editing the gig, it can stay under review indefinitely. If it shows that your gig is under review contact CS with the screenshot of that page. However, if your gig status is ACTIVE then try using incognito mode to see that in which page your gig is appearing in the search result.
  22. yes, its okay to deliver from a url. just attach a screenshot of your work and share the link of the url which contains your file.
  23. Hello everyone, I am slightly confused about the review system in Fiverrr for which I want clarification. I am currently a level 2 seller and am operating around 13 gigs on Fiverr. Most of my gigs are rated 5 stars but there are few that are rated 4.9 stars. Here is one example: https://www.fiverr.com/linda_young/create-a-memorable-slideshow-video-for-you So far I have completed 10 orders in this gig with 9 reviews rated 5 stars and one review rated 4 stars. So the overall stats are reflecting 4.9 stars on this gig. That single 4 star review was given more than a year ago. After that I have delivered 8 orders with 5 star ratings. I believe that after 60 days the reviews and gig analytics are updated and the bad review stops affecting your “review rating”. This is evident because my profile page shows an overall 5 star rating. However, does the same thing not apply to the gigs as well? If that 4 star review continues to reflect on my gig after one year, then it doesn’t matter whether I complete the next 10 or 20 orders with 5 stars because the overall star rating on that particular gig will continue to show 4.9 stars. Can anybody shed some light on this subject and give suggestions on how it can be resolved? Thank you.
  24. I saw the screenshot and am appalled at the tone you used for the buyer. Yes, sometimes you do get buyers who are difficult and exploitative and you have every right to leave a negative feedback while describing your experience with the buyer. However, you cannot get personal and start calling him names on a public platform. Count yourself lucky that you just got away with a cancelled order and Fiverr did not initiate more serious action against you. Let this be a lesson for you. Stay positive, move on and be more careful in the future. These things happen, don’t let it affect you too much.
  25. You can create a one or two minute sample video to give him a flavor of what your work will look like. Also add a big FIVERR watermark right in the middle of the video.
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