Is it one of your active gigs? Are you sure it’s in one of the subcategories they allow promoted gigs for?
eg. in the “Video & Animation” category they only allow promoted gigs for the “Whiteboard & Animated Explainers” subcategory, not the “Character Animation” subcategory currently.
Also if your gigs are okay re: the requirements, another reason you might not be able to see it is because sellers are manually picked for it currently according to the help page (it says “only hand-vetted sellers who meet all our quality metrics…”).
yes it’s my active gig.NS IT MEETS ALL THE REQUIREMENTS. as you said"they only allow promoted gigs for the “Whiteboard & Animated Explainers” subcategory, not the “Character Animation” subcategory currently" may be that can be the reason why my this feature is not showing.
Thank you so much for your help!!! 😃
Ah!! I got it. Thank you so much for making my doubts clear 😀