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andrewcarpen756

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Posts posted by andrewcarpen756

  1. Why not… Here is the link

    b0a72261e3b38eee2800a70930b2964a5782cba7.pngFiverr.com
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    saqlain95 : I will create shopify facebook video ads for dropshipping...

    For only $5, saqlain95 will create shopify facebook video ads for dropshipping products. | NeedFacebook Product Video Adsthat really convert?I'm aProfessional Digital Marketer turned Video Editor, and have been creating short Ads...

    Found your gig, your page 4 for search term “shopify video ads”

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    • Like 3
  2. I am using Promoted Gigs and I’m happy of the results. Consider that Fiverr new features do not come from amateurs. There are professionals studying, testing and developing. It’s impossible that the advertising program is “damaging the gigs”. The program is an opportunity with a fair investment.

    I disagree that it is impossible, as you just said they are “testing and developing” because this feature is not a public release as of yet. All i am saying is i have gone from 1000-2000 impressions to 74. I have nearly 100k in earnings since Jan, i am Fiverrs choice on my gig, my reviews are strong (84% rated with 99% 5 star positive), 100% stats and so on. If the algorithm is based on performance then i should be page one or there abouts, not page 90. There is clearly a link between using this feature and organic search reduction with other users reporting the same issue.

    • Like 2
  3. Many thanks for this post. Now it’s clear for me that Fiverr’s advertising program is damaging my gigs. I already stopped all promotion.

    I was very happy when I was notified about this program, but after weeks I’m very disappointed. I couldn’t imagine that using Fiverr’s ads will outrank my gigs so brutally.

    Same mate, i deactivated mine now, i was very excited and understand its still in development. Its clear my gig rating has been effected negatively even though my performance has been top class, with postive feedback, repeat orders within the month, large three figure tips etc.

    • Like 1
  4. I have not been very impressed with the promoted gigs thus far. Right now I am maxed out on both daily budget, and my bid. I have had zero orders, and i have been tracking the impressions and it has not changed from 204 for some days… I thought maybe it is due to other gigs outperforming mine however, my actual gig is quite decent, Fiverrs choice, large revenue per month, great customer feedback.

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    I agree with proadvert9 regarding organic searches decreasing, running these ads seems to tie into my gig being nuked…

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    The issue is its like a game of cat and mouse, you see your gig performance worse off and you react and thus make assumptions about the feature. However from my experience this far, its not working as i thought it would, as there is a cap on the bidding, how do two gigs paying the same compete? Fiverr needs to remove the cap and let the highest bidder win, like other advertising platforms. If running ads destroys your natural order then this should be highlighted, every since i started using this feature my gig performance has been on a downward trajectory.

    • Like 1
  5. 258632_2.png loathen:

    the key reason being the deadline again which was not met

    You failed to meet the original deadline, maybe the buyer expressed his point of view to CS that he didnt had any choice or something thats why he accepted. CS response clearly mentions the mistake which other sellers pointed out. And in the TOS, no google drive link is mentioned. You are required to send work through Fiverr order page only not others. So another mistake.

    I wont be replying now as no use wasting time. Have fun with newbies response like above one.

    Peace out

    Well first off, it is allowed to deliver via google drive.

    https://www.fiverr.com/support/articles/360010639437-Delivering-an-Order?segment=seller

    I don’t know how you can believe that it’s OK to accept the extension and then ask for a refund stating it is late. Does this make sense to you?

    Hey Loathen, I understand your frustration but sometimes it is worth cutting your loses, accepting that some things in life cannot always face justice and learn from the experience.

    I know you have lost sometime/money but as the value is low in the grand scheme of things (no offense intended) i would accept this and move on with your life and keep delivering excellent work on the platform 🙂

    I just would like an answer to my ticket as there is new information (video is being used). At least Fiverr could take action and remove the video. They haven’t even done that! Why should I back down? Even if I don’t get paid back for this the video must be deleted. They need to do atleast that

    The way i see it, if Fiverr can help and agree with you they typically will, if they do not wish to take action, they will not, It is as simple as that.

    We as sellers/buyers all accept the terms & conditions and Fiverr will also resolve the right to have the final say.

    If Fiverr will not issue a refund then you have to accept this, if you want the video taken down for some sort of justice, you could contact YouTube and explain the issue.

    To save yourself more stress, i would just concede, move on and focus on providing good work on your gigs.

    • Like 1
  6. No this isn’t my fault. It’s a fraud buyer who lied to get free work and he is using my video without paying. That’s not acceptable.

    I am opening the threads because I have tried everything else. I am showing proof of literal theft here and you are blaming me for trying to get justice. You can block me if you don’t want to see these threads because I will not stop making them until I get a LOGICAL answer.

    Hey Loathen, I understand your frustration but sometimes it is worth cutting your loses, accepting that some things in life cannot always face justice and learn from the experience.

    I know you have lost sometime/money but as the value is low in the grand scheme of things (no offense intended) i would accept this and move on with your life and keep delivering excellent work on the platform 🙂

    • Like 1
  7. I do buddy 🙂

    I started selling in Jan 2020 and made the big jump a few months later.

    It has been a rollercoaster of year with amazing ups and downs but I love the choice I made, even though the risk was huge.

    like anything in life nothing is ever secure or set in stone, even with a full time job… I guess the way the world has changed with Covid this has changed even more.

    The great thing about Fiverr is you can earn more than you would in a standard 9-5 but like you mentioned you can earn less.

    In my opinion nothing risked, nothing gained.

    Thanks,
    Andrew 🙂

    • Like 6
  8. Thanks Andrew. As both native English speakers I can’t see how he’s not done these simple requirements correctly, in a message when I asked about layers he said he’s not very organised, no kidding!

    My advice, speak with the seller, explain that you need the requirements to be met before you can sign off the work (providing that is what was ordered/agreed). You can also request a revision on the order and mention this within the revision request (assume that you have not signed off the work). If that fails, then you can of course escalate this further.

    Thanks,

    Andrew

    • Like 2
  9. One layer thing is weird but if you told the seller BEFORE you ordered about the resolution, cmyk and source file requirements and you did not get it, I would request a cancelation and if does not accept, contact the Customer Support.

    Again, if you told those BEFORE ordering, you have a case but if you said it after he drew the image, then it is your fault.

    I would not be so hasty to just cancel an order based on the information provided. I would always suggest speaking with the seller, explain / remind them of the agreement and take it from there. The seller might have forgotten, not understood, either way its how they react/respond to this issue, it looks like they have attempted to solve part of the issue, showing they are willing to help. Obviously we do not know the full story either side, but i would highlight your concerns and if the seller refuses and this this goes against the gig you ordered, then you should raise the issue with customer support.

    Thanks,

    Andrew

    • Like 2
  10. It depends on many factors.

    1. Do they require additional services.
    2. Did they have a great experience with you.
    3. Are you offering unique opportunities to them.

    There is no harm sending a client a message and asking if there is any additional work you can help them with, but do not spam customers or demand work 🙂

    It depends on many factors.

    Sorry but i do disagree with your approach and maybe other sellers can provide their thoughts on this matter. I mentioned, “It depends on many factors.” If you report a seller for sending you a follow up message after a sale on your order (if that message is not breaking any rules) you are abusing the report system. As the TOS mentions, you should not be sending “malicious content” or offers/messages/content that is not related to Gigs or orders.

    There are ways to talk with customers respectfully and sending a message after a job has been completed is completely safe and fair if you follow the TOS. As I highlighted, context is everything.

    Thanks,

    Andrew

    • Like 1
  11. Hi Eva,

    You can visit this page for help, https://www.fiverr.com/support/.

    In terms of restoring i would reach out to your hosting company they should be able to help you roll back the changes.

    Regarding refunds that is for customer services to decided, they will review the situation and act accordingly. We of course only have one side the story but customer services will ensure that the proper actions will be taken.

    Hope that helps,
    Andrew

    • Like 1
  12. Hi, I am extremely terrified and disappointed here. I paid a seller to install a new theme on my website. It was supposed to take 5 days. I have now extended by two extra days.

    The website is completely in shambles and all codes! He keeps blaming it on the hosting which is confirmed fine with Bluehost. However, he has gotten it deprecated. It was perfect before he started!

    He also doesn’t refund me. What can I do??

    Eva

    Eva

    Hi Eva, sorry to hear this but hopefully we can help you on your way.

    I would suggesting contacting customer support and letting them know the issue, they will be able to help resolve this by reviewing all aspects on the order between buyer and seller.

    Another solution to help you fix your website issue would be to contact your hosting company and ask if they can restore your website to before the issue happened.

    Thank you,

    Andrew

  13. They’ve completed most of the work, but this order has been such as hassle, extended, putting the hacking problem back on me, but they’ve completed most of the site. I just want to end the job. I don’t have a problem paying them for the project. I just want to be free from this order so I can move on.

    Sorry to hear about this, customer services will 100% help you out with this issue. If there is anything i can do to help. Please let me know. Thanks, Andrew

    • Like 1
  14. Hello bayezidmithu,

    Thank you for your post.

    Customer support is here to help everyone that uses this platform but some “issues” are brought to Fiverrs attention are not relevant in the first place. As blavaro mentioned, this is why CS reply time is loaded because they receive thousands of these type of support tickets and thus creates a backlog of unnecessary issues.

    Fiverr is a performance based marketplace, you deliver excellence & consistently able to generate revenue, you are more likely to be pushed up in the system. It is worth noting that are a huge amount of sellers depending on your gig service. You main gig has around 11,514 active sellers. You are competing against 11k people for 1st page that features 48 sellers. It is a competitive so take that on board, ive been 1st page, ive been 8th page, keep focusing on providing excellence and work will come. Another point is fairness, Fiverr tries to give new sellers sometime on the front pages so they can get started as well, its called circulation for that very reason.

    I would like all sellers to take note of this as a community and free up CS from performance based issues, unless there is an actual issue with your gig. Ranking lower than you previously did is not a reason in my opinion to be sending support tickets to CS. Every time i have contacted CS for issues they have been fantastic, prompt and efficient, I believe the slow response time is due to the nature of your support ticket (+ overloads of this type of “issue”) not being an actual tangible issue they can solve.

    Hope that clears that up for both you and any other sellers on here.

    Thanks,
    Andrew

    • Like 3
  15. TRS or even TRS evaluation is not something that is automatically achieved once you hit that milestone. I surpassed mine 2 months ago and it does not mean you get promoted or from my experience even considered with an evaluation notice, best way forward is to continue providing excellent work, generate consistent revenue and always be grinding 🙂

    • Like 1
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