Report Customer Support in Your Fiverr Experience Posted December 11, 2020 thats very rude of them, they dont have few seconds to reply back to the query instead close it. CS were really good 2 years ago, now they have turned this into a joke. It was only 1 ticket at the start, i waited 3 days for their reply when i opened the ticket, instead of replying they close it. This is not acceptable.You have to understand they are getting bombarded with requests from users. You alone have posted like 10+ requests…can you imagine times that by a million users…that is why bud.