emraan490

It was due to chargeback request by the buyer but luckily my funds are back.

Congratulations for completing your first order. 🎉 Your funds are in pending clearance for 14 days and after that you can withdraw your funds.

Are these orders from the same buyer? May be the buyer requested for a chargeback. You should contact Fiverr CS as their answer is the official answer, the forum will only give you answers from buyers and sellers, not staff.

Good News: Fiverr appealed this case on my behalf and they won the dispute. All funds are back to my account. Thank You Team FIVERR ☺️

Keep focus on your other orders and forget about it. ☺️

Can you explain it, please?

Exactly, this was his very first order here on Fiverr and his account was removed/deleted after a few days. But IDK why my order was canceled as it has nothing to do with that. I have sent a message to CS and hopefully they will get back to me soon.

His last seen status is "12 days ago" and I can no longer contact him as his profile is no longer available on Fiverr. There was no issue with our project as I followed his instructions and he was 100% satisfied with my work. No miscommunication at all. I completed his order on July 28 but Fiverr canceled it today.

Hello everyone, one of the buyers requested me to create a website for him and he placed an order. I completed his work as per his instructions. I purchased a premium theme + purchased some paid plugins for his website. My buyer was 100% satisfied with my work and he left 5 Stars review + TIP. I received a notification today that my order was canceled and the funds returned to the buyer's account. This is strange to me as I never received any complaint from the buyer and neither did he request any revision nor did he request to change anything. Can anyone please help me understanding this?