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stephengilliam

Seller Plus Member
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Everything posted by stephengilliam

  1. I used dreamstime.com and from what I've read I in my licencing agreement I had permission to use and modify the image. I've been looking over fiverr's policies more closely to try and understand what may have been the cause but I guess that's my main frustration is that Fiverr would do this and not offer any explanation. I love this platform but there are times I don't feel very supported by it.
  2. So I received an order asking for a drunken pirate driving a car and I used a stock image as the bases for the pirate. I was under the impression we could use stock images in our work on Fiverr if they are modified (anyone please correct me if I'm misinformed). A few days later after the order was complete I receive a pop up screen on the app that just says I have a copyright violation warning. There was no information as to what work was in question or what the violation was. I had to reach out to support to find out. After several canned messages I was able to get support to re-review the work and I provided my photoshop and illustrator files to show my work. I just received a reply back that the violation stands and that I violated copyright. At some points I felt the replies were ai generated the way they were just blanket statements with no explanation. Any thoughts or insights on this would be helpful as I don't want to get another violation and mess up my account I have in good standing for over 4 years and support is just sending the same message with how the violation stands with "kind regards".
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