maddy216

This. I had to do this when I was going back and forth from the hospital for three weeks last year. That option saved my sanity while I had to be everywhere at once and financially couldn't take time off. Now I'm doing it again because I fell ill and that was something I wasn't expecting to handle this week. I can't control that. I can't control the hospital situation as much as I wanted it to not happen. It's confusing that Fiverr rolled that option out while simultaneously punishing us for using it. I don't mind if it has a negative impact, especially in private reviews, since that's the buyer's prerogative, but I think it shouldn't be so heavily skewed to feel utterly impossible to overcome.

@Kesha I think the metric is skewed too heavily for gigs with a higher volume. My best selling gig is now at a 4, and I refuse to believe that all those 5 and 4 star reviews with repeat clients, tons of thanks and praise, tips, are secretly rating me poorly. I've been oscillating the last year for my OTD being at or around 90% due to having a bad day or two a month, usually conveniently right around the 14th or so of the month, plus my family suffering from massive health changes or passing away in the last year. So I get why my metric for that has a strong negative impact, but when it's been 90% and now at 93% according to the App for the last month and a half...? I literally just got the notification that I was back at level 2 yesterday. I think the new level metric needs to reflect that 10% of OTD for Level 2. It's honestly extremely demoralizing to be blindsided like this. I thought I was doing the best I could and my work was reflecting that. This Success Score System being so heavily skewed is like being kicked in the face. How am I supposed to "do better" when I'm literally doing everything I realistically can for my clients? Also, @Kesha can you please confirm that when you pay for Seller Plus/Seller Plus Premium, it'll be reinstated if you lose your level and then eventually gain it back? It doesn't seem fair to me that something that I was paying for every month to lose willy-nilly based on metrics. That seems counterintuitive to get sellers to opt back into the program, especially if they originally got it at a discount when the program started.

Thank you for this thread. It really resonated with me and think it's something I needed to see. I feel like I'm spiraling toward burnout or...been burned out, so it's nice to remind myself I'm not so completely alone in that. Freelancing is difficult, and it's even more difficult when no one around you really understands the career path and the expectations on you. And it can be irritating, especially when those people who are supposed to support you just tell you to "plan better" to make a stronger work life balance (like when things are due back is within our control) or being stuck in doing an all-nighter is just poor time management. Staying positive though by setting short term goals of hobbies I want to get into or a few days off, so it feels like I'm working toward something. 🙂