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Everything posted by leannelrivers

  1. Early payout is still available for me. This does only seem to be available on completed orders that have received a review.
  2. Time extensions are possible but not necessary. You don’t get marked late if revisions drag on regardless of the big red LATE mark on them. Requesting time extensions can be seen as a dispute so try to solve it just via messenger first of all. If the client keeps hitting revision without providing notes, then you can go to customer support.
  3. Hey there! Here’s what I do in this case. I give the client a few hours to add revision notes and then send a friendly reminder if I don’t hear anything. After this, I send another message after 24 hours with a second friendly nudge and say that notes must be provided with a revision request as per ToS and if I don’t receive anything within 48 hours then I will send the original work as I need to act on revisions requested. This usually gets them moving.
  4. Same here, for a week now. Would be nice to have this fixed, especially if potential clients are visiting profiles and seeing this.
  5. Don’t do anything for free unless you’re happy to provide small samples to clients. You certainly shouldn’t take on “huge assignments” for nothing. You’re here to provide your skills in exchange for payment, you’re not here to audition for potential future jobs. I did this a few times when I was new to Fiverr on the promise of work and I gave large discounts on the promise of many future jobs and it never happened. I have a few regular clients now and not once have any of them asked me to drop my rates or provide free work. Imagine how absurd that would be in any other line of business like a restaurant or supermarket. “Give me one weeks worth of food for free and if I’m satisfied with it, I’ll shop with you in future.” They’d be laughed out of the place.
  6. Your profile looks good! It’s well written and informative. Your work category has a fair few sellers in it so it can take some time for the first order to come in. Be patient and confident. 👍
  7. This is a great idea. I’d utilise it more for making buyers aware of upcoming availability. I often find that if I’m coming up to time off, I need to set out of office at least 24-48 hours earlier than necessary to stop new orders coming in just in case there are revisions required. It would be great to be able to add a note to new orders to let clients know my upcoming availability.
  8. I think some form of vetting is a great idea. I’m sure Upwork at least limits the amount of freelancers allowed per category so that it doesn’t become saturated. I think seller levels do hold weight regardless of what many people have said about levels in the forum. If you have thousands of sellers to choose from, you’re more likely to filter out the sellers with a proven track record. But if some sellers with questionable skills are selling gigs for $5 this is attractive to some tight buyers because it’s not a big loss if they don’t get the best result and a $5 gig is still profit for the platform. It’s a tough one. A freelancer free for all or quality over quantity.
  9. As far as I know, a 4.7 star rating still goes onto the 5 star rating tally. Have a look at your analytics page. I’ve had a couple of 4.7 star ratings during my time on Fiverr and it never affected my rating and they were really great reviews. A 4.7 is still excellent so don’t worry.
  10. It’s a good place to start but definitely no place to hang around too long. Unfortunately, buyers looking for rock bottom prices will always be there to take advantage as long as there are sellers willing to work for peanuts. It doesn’t help the specific craft either. It’s the same in the voiceover section. People looking for audio books of thousands of words for $10 and, unbelievably, they appear to get plenty of offers.
  11. It may be that you can only send them if you have a certain rating level. So spend your time giving your gig some love and attention and trust you’ll get buyers in 🙂
  12. Hi, I hope the following feedback will be helpful to you. Your gig has little to no information about what you can provide your clients and what is there needs fixing in terms of your English. The first impression? Why would I trust a seller who cannot even take the time to put together a decent description. Don’t state that you’re a genius, not to say you’re not a genius, it’s just sounds a tiiiiny bit arrogant and unprofessional. “I’m a genius” isn’t any good if you can’t show work samples. Capitalise I (it isn’t “i”). put a space after comma’s and break down your gig into details. Add more examples of your work. The one you have doesn’t scream genius. And up your gig price a little to what you think you’re worth! $5 is nothing, and while there are plenty of buyers who want the $5 gig, there are also plenty of buyers who are happy to pay higher prices for excellent work and peace of mind. The only review you have is a 1 star cancellation, so send buyer requests every day but make them good requests and you will start to get jobs in and build reviews. Please don’t feel that I am being harsh or overly critical, it’s just honest feedback intended to help. There are thousands of gigs offering this kind of work on Fiverr and you have to stand out. All the best on your journey. EDIT: The advice to stay online constantly is useless and makes no difference unless you want to catch buyer requests the second they come in.
  13. Incredible achievement, Andrew! Thank you for sharing your journey.
  14. I’m not sure how it is for other sellers here, but in my voiceover category the budgets given are extremely low and often the expectations are extremely high - requesting unlimited revision, etc. I used the requests more in the beginning of my time on Fiverr just to start building my profile but I never felt good about working for next to nothing. I sometimes apply to requests now but I offer my budget according to my gig. I’ve had a grand total of 1 job in a year from this. the past year from this. It’s tricky.
  15. Tough love hurts in the short run, but it is what will help you the most in the long run. If you cannot accept criticism, you cannot improve. This wasn’t tough love, it was just tough and rude. Criticism and feedback delivered in a way that leaves the recipient feeling intact as a human being might actually be absorbed and useful to them.
  16. “I want a moon with elves as teeth bleeding out the city of Minas Tirith.” :rofl:
  17. The Non-finisher The buyer who messages you with “Hi dear…” and then never completes the sentence. Who knows where they go… The Promiser The magical bringer of many future projects if you’ll just offer a bargain for the first installment of work. I think they end up in the same mysterious place as The Non-finishers. The "Give me Jobs" I think they’ve given up on responding to buyer requests, so contact fellow sellers instead. The "But It’ll Only’s" They’ve known you’re going to be on holiday soon. They know how long you’ll be on holiday and they know when you’ll return from your holiday. They sign off the order as complete. And just when you and your loved one are about to toast your well-earned break - PING! “I need a revision. It’ll only take you five minutes.” We love 'em really 🙂
  18. Tell the buyer that the sharing of private contact details is against the terms of service and communication must be kept on the Fiverr platform and leave it at that. Often buyers aren’t aware and will be happy to continue just via the messenger here. If they insist then leave it well alone, don’t risk your account by sharing any information.
  19. As long as you deliver your initial order on time there is no need to worry about being marked as late for revisions. There is the big red LATE mark, but don’t worry about this. I would give your client 2-3 days to come back to you before opening any resolutions or time extensions. Just send a friendly reminder and make them aware that the practice is to send the original file again if revision notes are not given and let them know when you intend to send the original work. This usually gets them moving. If you don’t hear anything after this, then send the original work file again at the time you have stated to the client. It’s frustrating when the revision request is used without getting notes immediately, but patience is best - within reason of course.
  20. The way I’ve done this is just create an invoice every time I make a withdrawal to my bank account with the Fiverr invoice address on top. Of course, I don’t actually send an invoice to Fiverr, but this has been satisfactory for my tax returns. I haven’t even broken down single jobs on the invoice. As all my work here is voiceover, I just have Voiceover and Editing services for the whole amount. I can go back to individual orders if I ever need to, but I’ve never had to do this for my tax returns. Hope that helps!
  21. Hi Megan, My basic package provides a clean file with noise reduction and normalisation plus all breaths removed. I don’t offer more than that as I’m not that savvy with more complex audio editing. I think mouth noise, pops and clicks is the bane of many voice over artists. Prevention is best of course, but some noise is bound to sneak in, especially over longer recordings or with last minute “need it yesterday” jobs that don’t leave much time to get fully hydrated. The best thing is to drink plenty of water before starting work, I usually try for at least a litre, which is like a project in itself, but does reduce dry mouth. Additionally, I will keep a slice of lime or lemon by me and have a little suck when my mouth feels dry as this really get the saliva flowing. Tea is also good with ginger, fisherman’s friend and to keep the mouth slick, - potato chips or swigging a mouthful of olive oil. Gross but works. I’ll then edit out any annoying pops or clicks that remain as long as it doesn’t leave a nasty audible void in the recording. For the most part, I can hear during recording when there has been mouth noise or clicks that are going to be annoying to edit out, so repeating that line there and then saves time. Hope that’s helpful!
  22. I understand completely. I’ve been a freelancer since I graduated from acting school in 2010, boy, have there been many bumps in the road and lessons to learn. Things improved when I stopped identifying solely with being an actor and looking at how I could use those skills in other ways and then I had other work that paid really well. Running workshops in huge corporate companies for example, teaching them how to present better and use their voices. Of course, this went away with the pandemic, but I’d already been with fiverr a couple of years, so I had a fall back. It takes time and a bit of metal for sure, but it’s better than working on someone’s else’s dream for minimum wage per hour. Apart from asking myself “what other possibilities am I not seeing?”, I also refuse to get caught up in worry and anxiety. If it’s there fine, but I don’t dwell. Being able to relax and trust that you’ll be OK, that the work will come is powerful. I wish you all the best.
  23. Hi everyone! I wanted share a few tips based on posts I’ve read on the forum and things I’ve learned through my own experience as a Fiverr seller. Make the information in your gig(s) clear and concise to set the right expectations for your buyers and check your spelling. Utilise the FAQ’s section to provide more information and instructions for buyers and point them to your FAQ’s in your initial description. Be realistic about your delivery times so that you don’t create unnecessary time pressure for yourself. If you find that you need additional time for delivery, you can request this with your buyer in a polite and professional way but it’s always best to make sure you have enough time. Avoid stating that you are available 24 hours a day, this is unrealistic as we all need downtime and sleep 🙂 Offering unlimited revisions is asking for trouble. Revisions are sometimes inevitable, but limiting the number of revisions you offer as a part of your gig helps to set reasonable expectations and encourages your buyers to be clear about their requirements. Don’t complete work until an order has been made. I’ve read many posts from sellers who have sent completed work expecting the order to come and it doesn’t. It’s your time wasted and can leave you feeling very deflated. I understand the eagerness to get orders and provide buyers with a great service, but you have to set boundaries for yourself. Free demo’s and examples. Having as many samples on your gig as possible reduces the likelihood of a buyer asking for a work demo to be created. As a voiceover artist, I am happy to provide a free demo if a buyer really can’t decide based on what’s available, but I will only provide a few lines of their script and never the full thing. Customer Service. I have never had a bad experience with CS. They are very nice people who do their best to help but since the pandemic they have been swamped with tickets. If you have an issue, first see if you can find the info you need in the forum. If you do need to send a ticket, give CS a chance to respond, don’t send multiple tickets as it just delays a response further. Spam and Scams. If you suspect a message to be spam or from a scammer then report it/flag it. They become obvious over time. I just reply with “No thank you” and report it. Not replying to spam does not affect your response rate, but I still send a “No thank you” as I did experience a small bug once that did affect my response rate because I didn’t reply, however, this was corrected for me. Fellow Sellers. Be inspired by others but don’t copy and paste from someone else’s gig. Be supportive, Fiverr is a huge marketplace but that doesn’t mean we can’t maintain a community spirit. Cancellations and negative reviews. It happens sometimes, it’s best to accept it and move on because I know how much it can eat away at you. I lost sleep over a 3 star review I received, which I felt was unfair, but it didn’t have a negative affect on my work flow and I quickly learned to keep my chin up and keep moving forward. Don’t get too caught up in worrying about stats and levels, you can always improve them again. Just do your best with each order. If you decide to leave a public response to a negative review, don’t be rude or defensive. It comes across as unprofessional. You can always find a way to express yourself politely regardless of the choice of words a buyer may use. If you know the negative review is actually justified, take it on the chin and use it to learn and improve. If a buyer doesn’t come back to you after sending a custom offer, don’t sweat it, it happens. Sometimes a buyer won’t respond after you have delivered an order, again it happens, it’s no cause for concern. Sometimes they won’t say anything or leave a review, that’s their choice. Don’t contact them asking for reviews and never ask for reviews to be changed. Challenging orders. The vast majority of buyers are wonderful, but once in a while you will have a difficult experience. Stay polite and professional and maintain your work ethic. There is no problem with going above and beyond for buyers, but don’t be bullied into providing more work than has been paid for and be clear that aggressive or abusive communication is not acceptable. Please take the time to read the Terms of Service so you don’t find yourself getting warnings and risking your account being suspended. Be patient and trust yourself. Being a freelancer can be a bit scary sometimes, especially starting out and waiting for work to come in, but the rewards are also great. FREEDOM! Try your best not to worry and trust in your ability and skills. If you have taken the time to make your profile and gig clear and professional then the orders will come eventually. I think that’s it… 😃 Have a great day and I wish you all success on your journey.
  24. Wholeheartedly agree with this. As a great seller it’s a constant worry that you’ll get a dodgy or impossible client and take a stats hit for things that aren’t out fault.
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