sergeywozniack

A few years ago, someone placed an order for my About Us Pages gig, but requested a PowerPoint presentation about something. This helps a bit, but sometimes buyers still place orders and ask for something I clearly state I don’t offer. It doesn’t happens as often after I’ve raised my prices; I guess that higher prices motivate people to read before buying. Thanks for the example catwriter. I wonder if you could contact CS when something like this happens? It doesn’t seem fair to you or other sellers.

This is the biggest problem with Fiverr. We do get punished and for the most unreasonable reasons. I do everything I can to avoid cancellations. However, I refuse to be held hostage by buyers. My last 2 cancellations were due to: A buyer ordering a 500-word article and asking for 35 Facebook ads.A fellow Fiverr user who asked to cancel after I delivered his order because he didn’t like it, then started trying to blackmail me by photoshoping message responses and threatening to go to CS.I know that a single cancellation results in a drop in sales. This is why I now try not to cancel to the extent that I complete work I don’t even offer. i.e, I provide copywriting, but have people assume I also do graphic design and order flyers and FB ads. I can either put in several extra hours for free creating a flyer, or cancel and potentially go a week without sales. Sadly, there is no way around it. All I can suggest is that that you try and play the algorithm at its own game. Reduce your delivery time to 1-day, increase your prices, add packages, and only increase delivery times again when your order volume is back to normal. Hi Cyaxrex, I’m curious as to how this problem arises. I’m just trying to figure this out in my head so please don’t take offense. Does the buyer order a copy writing gig from you and then, after the fact, also ask for graphic design and Facebook ads? Could you help prevent this by offering these services as add-ons, or adding a clause to your gig descriptions that explicitly states that you do not offer any services other than what is stated in the gig? Thanks!