hirart

I was demoted from level 2 to level 1 in the new system due to issues. Despite having a success score of 6 on one gig without negative impact, my best-selling gig is affected by negative impacts from order cancellations and buyer satisfaction. I've never canceled orders for my reasons, and support always increased my cancellation rate after examining the issues. I am open to scrutiny and believe there are no major issues affecting buyer satisfaction. My question is why my score is influenced by other sellers' performance, emphasizing the uniqueness of each seller-client interaction? (see attached screenshot from Fiverr support) I work hard to provide the best service and wonder why I lost my level? Fiverr is disrupting the platform for every professional. A highly skilled individual can get demoted just because of one unlucky encounter with a bad client. It doesn't have to be your fault, but you could face punishment for months, even if you've completed thousands of orders successfully. Fiverr seems to assume all clients are professionals and doesn't address the potential for clients to take advantage. This doesn't seem like a stable career path, and it appears Fiverr may not prioritize retaining professionals on their platform.