woody_g

Are we… threatening something? Please mind your words here. I don’t believe I have gone past any boundaries myself. Scammer ARE a negative to the fiverr code of conduct. I’m only helping fiverr maintain a reputable image. And I do not understand the meaning of the 4th point here. Can you clarify please???

Haven’t had any issues so far.

Do you really want all the scammers to receive the exact message you send to Fiverr CS/the Trust & Safety team? Surely you could just give a message saying something like “sorry I can’t do that as it would be against the terms of service” or “Sorry all contact has to be on Fiverr” or “Could you describe what is required on Fiverr…” (eg. if they just give a link). Then you could click the report/spam button the message if/when you wanted and the scammer wouldn’t know the message sent to Fiverr or if you actually had reported them. Yeah, I could do that. But where is the fun/justice in that. I want them off fiver, not harassing someone else - which of course they will using a different username, etc.

My main gripe is there is a trend in buyers who order a gig, you deliver based on what they ask for, they come back with some ridiculous changes or demands and threaten to cancel - which of course we know hurts our ratings. This is not a direct scam as someone asking for communication off the fiverr site, rather a scam to get you to do more work than was agreed upon or getting the work, cancelling, and thus getting work for free. I will admit, fiverr *was helpful in my case. I did go to the resolution center, was advised to work it out, I did offer a compromise and finally the customer accepted and completed the job (even left me a 5-star rating). I have a feeling fiverr told me to work a compromise or else, but also communicated to the customer “accept or else”. I have not evidence of that, but it would be real cool to thing that was the case. Either way, I am pleased with fiverr customer support so far.

Did you put a watermark on the image? I would think about doing that next time. Depending on your photo editing software, you can do that fairly easy. Personally, I charge for samples and say that if they place an order, that will be discounted by that amount. Gives incentive and covers your time and effort

Here is something I do and it seems fiverr admins don’t mind. In fact, they approve this for the purpose of getting rid of scammers. I don’t get as many as i did in the early months. Example: scammer123: Hello, how are you? Me: Super, what can I do for you? scammer123: I have a business proposition for you. Would you be interesting in contacted me on $k1pe or D1skord? … right there, I know they are scammers. Then I send this quick reply: Me: {username}, let me explain how this works. You DO NOT solicit off fiverr communication. Its against the fiverr terms and conditions. So, for that I am reporting you. Have a FANTASTIC day! Fiverr admins, this user has tried to get me to communicate off this platform via [website], [website], or [website]. If you’re monitoring, please remove {username}. I’m sure they want me to gain them access to another site such as [website] or something. Thank you. {username} fills in the username of the scammer in this case: scammer123, let me explain how this works. You DO NOT solicit off fiverr communication. Its against the fiverr terms and conditions. So, for that I am reporting you. Have a FANTASTIC day! Fiverr admins, this user has tried to get me to communicate off this platform via [website], [website], or [website]. If you’re monitoring, please remove scammer123. I’m sure they want me to gain them access to another site such as [website] or something. Thank you. The [website] is redacted here, but is meant to represent common communication platforms off fiverr. You can guess what they are: (Sk, Go, Di, Up). The reply I get back is that “Fiverr has decided to approve your message. scammer123 will no longer be able to contact you…” I love how well this works.