pvitalsolutions

I read it as that with each course you take you will have more knowledge and therefore apply it to your gig and profile. Also, with the knowledge you gain you could perhaps offer a new service(s) and thus get more exposure. @pvitalsolutions Are you in the Seller Plus program? I see you are level one and I thought Fiverr was only taking level two and above sellers, so I am curious. That can be one explanation of the above, but it looks like that purchase a course and get exposure. No I am not, Why do you think that I am in Seller Plus program? :thinking:

Contacted the support once again and below is what they mentioned this time, I guess @frank_d observations were correct: Also, there is another thing from their reply: Does this mean we have to purchase a course to get more exposure? This does seem fair. So first we had to pay them (promoted gig features) for exposure now purchase the course?

I really don’t know… There’s been times where my ranking has went down and I’ve been outranked by people with terrible reviews. There was a 4.2 at the top of my niche before with me at the bottom. Sometimes it just makes no sense and seems really random lol. Though it’s been confirmed that fiverr puts new sellers to the top sometimes to give them a chance… If it wasn’t for them giving me a chance in the early days I wouldn’t be were I am today so that’s fair… Same. Agreed. Thanks for the help. If any other seller would also like to share their opinion on this problem, please let me know. Much appreciated. Thanks

Well I’m not entirley sure but I think the ranking YOU see is the default ranking for new buyers and people browsing the site without an account. I theorize, though not sure if I’m right, that the ranking starts changing for people depending on how much money they’ve spent on the site. So they don’t want to send buyers who spend a lot of money on the site to people with low customer satisfaction rate (i.e excessive cancellations etc.)… I think this as, after getting a few cancellations I’m no longer getting top buyers, VID’s and business clients… Just new buyers who haven’t spent much on the site. This is all speculation though… I checked through my account, logged out and my friend in another city. Results were same. Now this seems an interesting observation and a valid one. But what about the sellers who are shown on first pages even though they have a bad reputation or have no reviews, why are they being shown at top?

I agree to all your points except this. As when i could view my own gig myself on page 1, the impressions were great. But when i noticed myself thats its on page 5, impressions, clicks fell so that clearly means gig is down, its not being shown on top. Either its down or not shown. Hope for the best. Thats what ill be doing now. Avoid cancellation, time extensions, delivering before 12 hour notification, and the things you mentioned I was just wondering as Fiverr 3.0 said to avoid time extensions, what if we set the timer to 3 days even though it will take 1 day but we set to 3 days and when we deliver within a day, it might result in good thing? Can the system be tricked?

Agreed. I contacted the CS regarding the link between Promoted gig and ranking. Like how i lost my ranking when i lost the promoted gig feature, they didnt answered and avoided that. But they told me that I had a high chance of getting that feature back soon because of my remarkable performance throughout. So i think sometimes whether to wait a little more, maybe ill bounce back if not then ill edit as what is the loss if i edit a few days later, its the same thing like sitting at page 5 doing nothing and trying your luck after some time. What do you say?

I am well aware how risky it is. In past, i lost my ranking for some time. But since the Fiverr 3.0, I believe i might have to . I completely agree with yours and @corsogr . Thats its a big risk. But frank’s observation is something else so double minded.

It is my high earning gig. Well if I make changes, it will be title, tags, description everything etc. But I discussed with few others, and the result waas 50/50. Some said to do and some said not to

I read through your all replies and the original post many times. Maybe I mis-understood. But like you said, if you are facing the problem like I mentioned and others, the methods you told might help as per your observation. So I wanted to confirm whether a gig that lies on Page 5 should make edits?

My gig was on first page, but dropped to 5th page. Impressions, clicks fell obviously. Not sure if I should like @frank_d advised or not. Just curious, what I edited and my gig falls further down more. Do you guys think i should edit or not?

@frank_d as you mentioned a tiny spark, I wanted to ask that as per in your opinion, how many orders are required to get that tiny spark? Like 5, 10, 15? Any idea regarding it? How can I know when can I expect that spark? Capture1250×299 18.4 KB Though I kept everything good which you mentioned. Responded usually within 15 minutes, delivered fast also maintaining the quality, order updates were never left, delivered way before than the 12 hour notification, used time extension only once. I dont know I feel once you are down, you cant get back up on this platform. 😦

Speaking of that… This week I received a message I can promote even gigs without 20 reviews or so. I assume they are tracking the seller performance and they allow even gigs with a couple of reviews to be promoted? Or maybe they just rolled things out for everyone? Hard to say. You are correct. I also got the option even though I didnt had enough reviews on that gig. Secondly, yesterday my gig stopped promoting as fiverr said my performance detoriated. So yesterday, I lost promotion feature and today I lost my ranking. 😦

Got it. Thanks for explaining @frank_d and @donnovan86

I am aware you have mentioned this is based on your personal observations, but do you really think a tiny spark can get things going again? Also if you can explain a little the ‘‘tiny spark’’? Thanks

@frank_d at one point above, you mentioned that conversion and promoted gig matters. I had a question for conversion. If I understood correctly, if we convert a buyer to place an order that means our conversion rate is good, and fiverr will direct more buyers to us? Am I correct? But what if the buyer who contacted asked for some service that we dont offer so we have to turn it down, will that result in bad look for conversion rate?

That’s interesting to see, I’ve already written that I’m convinced that Fiverr 3.0 wants people to specialize somewhere above. It probably matters little to and for Fiverr if some people will make fewer sales because of it - as long as there are more than enough sellers in the respective category to absorb all potential orders. One of Frank’s important points was “make the buyer happy”, and I’m pretty sure it makes buyers (especially the more sophisticated, demanding, up-market, … ones) very happy to buy from sellers they think are specialised on their topic, or ideally from sellers that are indeed specialised on their topic. Had an order today for proofreading - I have one proofreading gig to cover all. He then asked to cancel it because he found someone who specializes in proofreading Website Copy… He sent the link to me and the person has a variety of “specialties” as well as a catch all proofreading gig. All have almost identical descriptions bar the one specialty keyword. Explained this to him and of course he was happy to stay with me then but the point stuck with me that I may be missing out because I don’t have proofreading gigs to specialize in every individual thing. Same could be said of translation, Marketing, SEO… I will market your dog toy business, I will market your cat toy business, I will market your pet toy business. This type of rubbish really annoys me and is completely unnecessary in most cases. Sure, specialization is a thing and some people do some things really well, but this idea of having 6 specializations is just a joke. The questions is now, do I rant about it continually or do I jump on board? I completely agree with you. Even in Animation Category, there are people who have done this lame thing. If I am correct, @vickiespencer you also have done the same thing, like rephrase, slightly rephrase, moderately rephrase. Correct me please if I am wrong.

@mjensen415 no invite received yet :(.

Quite strange that most of the buyers speak yoruba. But what I dont understand is that their only first part is like this, rest is plain normal english. Why just the first few words in the language you are saying? I also never, but for some reason I went and saw these annoying requests. Left the page without submitting one offer even. I did not understand what you meant. Agree. They want a whole movie in 5 USD. I wonder from where do these people come from? 😂

Is it just me or you guys also get weird buyer requests. By weird I mean, requests that start from an unknown language like: ogun oni pawa miofe omo fhg ooo magun, magun, oloshi Ayee leee ooooo… AHUN NI MI MOGBA Most of the buyer requests start from this. I need to know the reason why? Or the buyers have problem in their head?

Hey @mjensen415 sign me up! I am interested in trying out the Seller Plus Program. Keep me in mind.

This comes under fraud. You are literally buying reviews. This is against the TOS. You are fooling the potential buyers. Its because of you and people like you are ruining this marketplace. It seems you havent read the TOS. I dont understand from where does these people come from? Here they are giving advices which is against the TOS. Impressions dont get you order neither does clicks. If your work is unique you will get orders.

Its a normal thing. I received the same response from them, kept marking complete. And not even giving feedback form. Welcome to Fiverr Customer Support!

I don’t believe this is true, because sellers from categories that aren’t even part of the ads program have been complaining about gig placement. Fiverr is/was not intentionally sending seller gigs to the back of the search results, just to force them to pay more to be seen. Why would Fiverr, as you claim, send sellers to the back of the search results who don’t even qualify for the promoted gigs program? This is also a point indeed, i forgot this. What about the second thought i shared?

I am starting to think that all the search feature all the users were reporting that their gigs are pushed back, i think it was on purpose by fiverr because they thought the one that are pushed back will pay to bring it back at top, so all this problem was because of them. There was no search problem, it was all made up by fiverr. Secondly, i personally think that this feature wont work. As far my studies says, when a user have a successful project with 5 star rating, his or her gig should go up, but this happened with me it went down instead so i doubt if this works properly

To all people who are using this, Please use this at your own risk. I dont have any guarantee that nothing will happen to your account. Though i am sure nothing will happen as my belief, i found a way and told but if anything happens, its all on you. I thought maybe i should let you know this also. 😀