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patilharidas

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Everything posted by patilharidas

  1. Hey all, I have a question. From last few month i am noticing that, my GIG description is not clearly visible. There is less than half GIG description is visible. I have checked, I have entered all description while creating the GIG. But don't know why, its not visible. Here is my GIG: https://www.fiverr.com/patilharidas/craft-editable-mailchimp-html-email-and-newsletter-template Is there anyone else has same issue? If yes, how you fixed it? Thanks in advance.
  2. It's true, but I think I have a valid point on this. First of all, Fiverr has given me full freedom to decide pricing for my service, so I shouldn't complain about this. I have already set the pricing by considering my efforts, so I offer a maximum 10% discount for new clients. For repeat clients, I offer more discount if I find the client to be really professional and capable of understanding business ethics. If I find a client asking for more and more work, I don't refuse, but I keep them as a lower priority. And I believe that your skills matter here. It's not about giving everything they want but making them aware that you are doing work that is not part of the original order. Many times, I clearly explain to them, saying something like, 'I will do 'this,' but please consider that I have to spend a lot of time doing things like...' I have also faced this kind of problem, but it's totally out of my control. I had a client a couple of months ago who placed an order in June, and I delivered the order in the next 2 days. He kept requesting revisions every 3rd day, just a few hours before the order was due to auto-complete. He would only add the text 'Have a revision' and then go offline without providing any details about the revision. I asked many times, 'Please let me know what the revision entails,' but no response. Other hand, according to Fiverr rule I count deliver blank revision. Finally, the order was completed more than one month later. It’s difficult to want for completed work. Another client placed two orders. After one month of completing the order, I received a notification that Fiverr support had canceled both orders. The total amount was more than $700. Fiverr support didn't even mention why the order was canceled. After raising a ticket, support told me that the client had requested a refund through PayPal, so Fiverr support couldn't do anything about it. Fiverr definitely needs to address these issues. While there are ways to deal with people who misuse Fiverr, there are also many genuinely good people on the platform. In the end, it's a bit bitter to accept, but I believe that if I can't do business on Fiverr, then I may not be the right person for this platform. It's better to move on and not blame anyone or Fiverr. And here you need to rethink about your carrier/business/goal. I hope this helps you in your freelancing career. Best of luck.
  3. FYI: As I read before few days even after you will cancel the order buyer can submit review and rate order.
  4. It's question and I think it's very important. One buyer placed order from my promoted GIG in last month (or couple of month back). This order marked as a promoted. Now same buyer ask me for more different work and I created custom order ($272) for him. Now next order is also included into Promoted order. I have this single order in a queue. My Promoted GIG Spend suddenly rase to $16 in just 2 days. I will not touch to this topic how it happed because I know that. But my question is, going forward, whenever this buyer place order then will it count as a Promoted? Let me know if anyone noticed this. Thanks.
  5. Very sad to see. This happened with me few months back where support team canceled 2 (or i think 3) orders of one client but Fiverr added fund to my earning in next few hours. Again last month one order was cancelled by support team but not get refund, but it was fine, because buyer was not happy with my work. Well, best luck 🍀.
  6. Thanks. In few cases I follow you. Many time i meet this kind of buyers who really don't know what they want. I clearly see, the design I delivered is much better than the examples they shared but they never agree on this. Thanks again for taking my question and answering in brief. Thanks your time 🙏
  7. I read your GIG description @roxana_nesfintu. Just one friendly question if you don't mind, in case buyer says they don't like your work, how do you handle that case. Specifically when you think this is really good design you delivered. I know this is not matter waht we think about our work, but still.
  8. Are you sure @naimat_best your completed and 5 start rated order cancelled by support team? Specifically the order was completed and 5 star rated?
  9. I don't know what's going on. Sharing here if any one facing same issue or happened with anyone before. From today morning around every hour my $29 is cutting. For first 8 cutting I received invoice by saying it's Seller Plus subscription. But, after using "Seller Plus" for couple of months in last year, I stopped using it. I also see message on screen that, the seller Plus service is successfully stoped. I am attaching screen for reference. I also raised ticket for this but i received response "I have forwarded your inquiry to the relevant team for further review. As soon as I receive an update I will let you know by following up on this ticket". I don't know what to do. Any help?
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