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zerlina84

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Everything posted by zerlina84

  1. zerlina84
    What is more insane is that they are playing with their income as well. The less we make, the less they make. I. Do. Not. Get it.
  2. zerlina84
    That is obviously a bug. This new system is stupid but not THAT stupid 😅 Reach out to Customer Service so they can help you.
  3. zerlina84
    This is unbelievable. How do they expect us to be motivated to work on our stats when they don't tell us how often they are evaluated? I mean, if it changes monthly it's one thing, but what if is 8 or 9 months? Or yearly? What the hell, man. This is crazy.
  4. zerlina84
    Just one more thing and I'll be out of here. Sometimes I picture Fiverr staff in their headquarters laughing their heads off after Kesha makes these posts. "Look at them going nuts!" 😂
  5. zerlina84
    Wait, but are you TRS? Because on my dashboard it says in order to get to the next level I have to go 8->9. Am I getting it wrong?
  6. zerlina84
    Not only current private feedback but also past private feedback. How wonderful! Happy Valentine's Day 😂
  7. zerlina84
    I just want to add that my main gig has a success score of 8 and is nice to see the area that can improved (communication... I think I already talk a lot but ok 😅 let's do it) but my other gig has an 8 as well and there is NO "area to improve" on that one. Shouldn't it be a 10, then? Doesn't make any sense.
  8. zerlina84
    Then please add the report button on the mobile app. I read all my messages on the mobile app, and I'm sure I'm not the only one. I've failed to report A LOT of scammers because of that. We can only block them on the app.
  9. zerlina84
    I just want to add 3 things 1) I know they say it's shown by research - and I've read that in other places as well - but I really don't understand how lower scores are more "trustworthy" than 5 star ratings. I do understand that it seems more "human" because restaurants and stores rarely have perfect scores. But if I'm torn between 2 interesting sellers (or restaurants, for that matter), one with 4.7* and another with 5* I'm pretty sure I'm going to go to with the 5*. I don't know, it's all a bit subjective, but to make a statement like that is a bit weird to me. 2) The only thing I really like about that page is the part about them giving us updates about our progress towards TRS. Now that's awesome! 3) I'm very happy about our existing reviews not being affected by this mess, but I find it absolutely unfair for new sellers or more recent ones. But hey, I've got my own problems to deal with
  10. zerlina84
    Never work on anything before they place an order. You did the work and then he blocked you. You got scammed and worked for free. But to answer your question no, nothing bad will happen to your account just because someone blocked you.
  11. zerlina84
    We are all sellers and buyers. You need to send an email to Customer Service.
  12. zerlina84
    I'm pretty sure it is. No honest person would try to get you to "approve" an extension as if they were actually delivering the service. If they needed more time, they could just request an extension, that's why they exist. Please report this to CS with screenshots. Edit: Unless it was a simple mistake and he was trying to ask for an extension. But I would find it difficult to trust a seller after something like this.
  13. zerlina84
    "Hello! Thanks for reaching out again, but when I said I would do unlimited revisions, I meant on our first order. That one is now completed, so if you need me to edit different videos, I will be very happy to help, but I need you to make a new order. Thank you!" Also, get rid of those unlimited revisions now, unless you want to be a slave. Offer 2 or 3 if you must, and that's it. After that, charge them for the extra revisions.
  14. zerlina84
    Aaand my first new review is in! Apparently he loved all of it but the "value for money" was 4 stars. Are you telling me I should lower my prices, Fiverr? Shouldn't you want to make MORE money, Fiverr? What a stupid choice of criteria. Get rid of the "value for money" and I'm on board with the emoji nonsense. Otherwise, this is just stupid. Rant over.
  15. zerlina84
    Don't forget the wonderful new feature where they can extend the review period without even asking us. Always great stuff!
  16. zerlina84
    Have you requested a cancellation...?
  17. zerlina84
    I just got (and left) a review using the good old star system. I guess not everyone has the stupid emoji thing yet.
  18. zerlina84
    Yeah, I see it on the add on options, but thankfully it's not enabled. That must have been an unfortunate bug on your profile 😞
  19. zerlina84
    Contact Customer Service. Maybe he was banned and I have no idea what happens when you have an active order with a banned user. Only CS can help you.
  20. zerlina84
    @vickieito @donnovan86 I understand what you guys are saying! None of my cancellations were ever hostile, we were always cordial. But that won’t stop someone from venting their frustration over having their time wasted. I don’t know. It’s like we are being penalized twice (algorithm and now risking a bad review).
  21. zerlina84
    I was actually under the impression that no other very well known platform allowed reviews after a cancellation, but I see I was wrong. I really thought reviews were only when a transaction was successfully complete (by that I mean no refund given)
  22. zerlina84
    I hate to be that person, because apparently everyone on this thread (except Design2thrive above me) loves this new cancellation review thing, but I don’t understand how anyone thinks this is fair for sellers. I can’t imagine anyone would leave a positive review for a cancelled order, because it means there was something wrong. There is NOTHING positive about this for us sellers. I understand it can work against scammers, but what about everyone else who is honest and asked to cancel for a legitimate reason? There are many of those, not every cancellation means the seller is incompetent. Actually, I do get it, this is Fiverr’s way to force sellers to do anything to avoid a cancellation. But I don’t understand how everyone is on board with it. just my two frustrated cents.
  23. zerlina84
    @quiffledesignWhy did you add the pending $100 to the counting? I'm guessing it only enters the Net Income count after they are cleared but I'm not sure. What about the Available for Withdrawal money? I'm trying to check my account and the numbers also don't add up but before I email CS I need to know exactly when the Net Income is updated... it makes sense that it only counts the money that has been withdrawn, but I'm really not sure. Does anyone know?
  24. zerlina84
    What was the reason given for your account to be suspended in the first place?
  25. zerlina84
    Send them an email, but be prepared because it may take a few days to get an answer: support@fiverr.com
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